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Error opening capture one 20

Raul Sanchez
Good Morning.
Since I updated to version 20 when opening capture one I get an error, I attach a capture.
Do you know what it is or how to fix it?
Thank you

https://i.ibb.co/vP45Y43/captCO.png

https://i.ibb.co/SnwTrwt/captCO.png
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12件のコメント

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  • Paul Steunebrink
    Thank you for the screenshot. It shows only a part of the error after "static IP configuration", but anyhow.

    It seems that CO20 starts and runs, is it?

    Hard to say what is the matter. Support is better at doing that. But for my curiosity: does your computer have a static IP configuration?
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  • Raul Sanchez
    Paul_Steunebrink wrote:
    Thank you for the screenshot. It shows only a part of the error after "static IP configuration", but anyhow.

    It seems that CO20 starts and runs, is it?

    Hard to say what is the matter. Support is better at doing that. But for my curiosity: does your computer have a static IP configuration?


    The error is: (101#7) General error: The syntax is incorrect. - static IP configuration (line 1: "5D markIII|| ...")
    If true, it has static IP, and if CO runs

    Thanks
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  • Permanently deleted user
    I have the same error.
    But i work with 2 cameras, a Fujifilm Xt3 and a Fujifilm Xt2....
    C1 give me the error only with Xt2 camera. So i think that isn't a pc ip settings problem...
    -1
  • Raul Sanchez
    NNN636189660326181271 wrote:
    I have the same error.
    But i work with 2 cameras, a Fujifilm Xt3 and a Fujifilm Xt2....
    C1 give me the error only with Xt2 camera. So i think that isn't a pc ip settings problem...


    Ok thanks
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  • Paul Steunebrink
    NNN636189660326181271 wrote:
    I have the same error.
    But i work with 2 cameras, a Fujifilm Xt3 and a Fujifilm Xt2....
    C1 give me the error only with Xt2 camera. So i think that isn't a pc ip settings problem...

    I agree. I suggest you report it to Capture One support, if you haven't already done so.
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  • Raul Sanchez
    I will do that too
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  • Robert Greene
    I have the same issue with a EOS R
    -1
  • Robert Greene
    Just fixed my own problem. Go to "Camera" "network camera manager" and remove all the cameras.
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  • Raul Sanchez
    NN636123685283866289UL wrote:
    Just fixed my own problem. Go to "Camera" "network camera manager" and remove all the cameras.


    I just tried it and the error is fixed, thank you very much for your help.
    It's strange that the people at Capture one haven't given me the answer.
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  • Oluseun Oyeleye

    This I need help, my camera won't tether. Error messge "(101#7) General error: the syntax is incorrect, - static ip configuration (line 1: "EC..... how do I fix this?

    -1
  • Raul Sanchez

    look at the answer Robert Greene , there is the answer

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  • FirstName LastName

    Heel erg bedankt voor jullie vraag en antwoord. Ik had namelijk ook hetzelfde probleem, wat nu dus verholpen is! 

     

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