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Capture One Spinning - Browser

Krishna Prasad Kotti

2020年01月03日 14:53

Hi All,

I recently upgraded from Capture one v11 to v12 and to v20 (Latest Update).

I am facing the following issue.

When ever I click on a folder which has some images in Capture on pro, it keeps spinning for long time. I try to click on something else but it becomes unresponsive. I observed that thumbnails are getting generated in folders, it becomes worse if I scroll down fast.

The more the images in the folder, more time it takes for Capture on Application to be normal again. Whenever I click on any folder this issue happens. I also noticed that if the folder has 1000 images only for some images thumbnails are getting generated.

Initially I was using Capture one catalog and I thought that this could be specific to catalog. I changed it to sessions and I having the same issue, but performance is a little better in Session. I mean it is taking lesser time for spinning to go away.

This is very frustrating as I cannot process any images because of the same.

I did not notice this behavior in Capture One Pro 11.

Can you anyone help me resolve this issue ?

9件のコメント

Paul Steunebrink

2020年01月03日 20:29
Tell us something about your Mac specs.
0
Krishna Prasad Kotti

2020年01月03日 20:32
Apple Mac Pro Server MId 2010 2x2.4GHz
32GB RAM
8GB Graphics Card - AMD Radeon RX 580
Catalog/Session on SSD Hard Drive
Images in another SSD Hard Drive
Both are internal SSD 500GB each
0
Paul Steunebrink

2020年01月03日 20:47
Hardware should not be an issue then. You write 'Mac Pro Server'. I don't assume you have macOS Server running, but the regular macOS instead?

With a session, over 1000 images in a folder can slow it down. For a catalog, this should not be an issue.
0
Krishna Prasad Kotti

2020年01月03日 20:50
Paul_Steunebrink wrote:
Hardware should not be an issue then. You write 'Mac Pro Server'. I don't assume you have macOS Server running, but the regular macOS instead?

With a session, over 1000 images in a folder can slow it down. For a catalog, this should not be an issue.

Thank you for the information. I am using macOS 10.14 Mojave on Mac Pro 2010 machine.

Specs can be found here
https://everymac.com/systems/apple/mac_pro/specs/mac-pro-eight-core-2.4-mid-2010-westmere-server-specs.html

Is anyone else facing the same issue ?
0
Krishna Prasad Kotti

2020年01月04日 03:08
Seems like the issue is only with the browser. When I use viewer with a strip it does not happen.

Also it does not happen in my Laptop, Mac Book Pro not sure what is going on.
0
Permanently deleted user

2020年01月06日 22:08
I have a possibly similar issue. I don't get the beach ball, but I notice a serious stutter in the browser panel as thumbnails are shuffled in and out. I never noticed thumbnails going away when scrolled out of view before, so this is something new/different I have noticed with CO 20. Of course this could be a caching or windowing behavior in the UI components provided in the underlying OS. It does not seem to be a common problem, so I'm still looking for external causes.
0
Permanently deleted user

2020年01月07日 11:09
Saeed Rahbaran wrote:
I'm in complete shock how many stupid bugs exist in C1 20, this is absolutely insane.

I won't say it's a bug, as most of other people didn't face any such an issue. Most often, such a behaviour is related with the software configuration of the computer. I had once a similar erratic behaviour, and I just uninstall/reinstall Capture One, and it worked fine.
Robert
0
Keith Reeder

2020年01月07日 15:41
tenmangu81 wrote:
Most often, such a behaviour is related with the software configuration of the computer.

Yep, nine times out of ten the problem is local, not a Capture One problem.
0
Krishna Prasad Kotti

2020年02月13日 21:41
This is not system specific, seems to me that Capture one is not using the CPU cores while using the browser, which is causing the application to get stuck
0

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