Can't Restore from Trash
I'm using 13.0.0.2 of C1 Fuji express on the latest windows7.
I accidentally deleted a file which went to Trash folder in C1. I can't drag it back to it's original folder nor is there a right-click option to Move it.
I observe as soon as I click on the image from the browser in the Trash the mouse becomes a slashed circle and of course I can't do anything with it. Looking online I can't find any other way to restore. Unfortunately, it appears there's no "Restore" right-click option which would be very handy as it's a pain to determine where it originally came from if any time goes by and you forget.
Any help would be greatly appreciated - I'm dead in the water.
I accidentally deleted a file which went to Trash folder in C1. I can't drag it back to it's original folder nor is there a right-click option to Move it.
I observe as soon as I click on the image from the browser in the Trash the mouse becomes a slashed circle and of course I can't do anything with it. Looking online I can't find any other way to restore. Unfortunately, it appears there's no "Restore" right-click option which would be very handy as it's a pain to determine where it originally came from if any time goes by and you forget.
Any help would be greatly appreciated - I'm dead in the water.
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Are you working with images stored in the catalog, or outside it?
Ian-1 -
They were imported to Capture One collection Recent Imports Only and of course are shown in an album under Recent Imports. I think I know what you're asking. I would assume inside it since it allows me to Delete(Move to Catalog Trash). 0 -
In the Folders section at the lower end of the Library tool, there are images in a category called "In catalog". These are ones stored inside the catalog itself. There are also system folders below that which are actual folders on your computer system.
You probably can't drag images back to Recent Imports. That is not a real (physical) location - it's just a virtual collection of recently imported images.
When you import images into the catalog, the import dialog box offers you choices for where you will import them to in the Destination field
- Inside catalog - this actually stores them within the catalog structure
- Current location - this leaves them in their existing folder, if they are in a folder on your computer already, but it is no good if you are importing from the camera memory card, of course
- Choose Folder... - this allows you to have them put in a folder of your choice on your computer.
If you go to one of the images that is still in Recent Imports, and right click it, you get a choice to "Show in Library". That should take you to the location in the Library tool where that image physically sits. It may be the In Catalog part of the Library, or it may be a folder on your hard disc. Having ascertained where the undeleted images actually sit, try then dragging from the trash to that location, rather than trying to drag back to Recent Imports.
Ian
PS: Have you watched any of the tutorials and webinars either on the Capture One YouTube channel or on the Resource hub?
I'd recommend this one - see from 4:29 onwards about importing.
https://youtu.be/-f_veN-YWbs on YouTube, or the same thing on the resource Hub at
https://learn.captureone.com/webinars/new-to-capture-one-hit-the-ground-running/0 -
Ian, very thorough - thank you.
In 'In Catalog' under Folders, it shows '0' and there is no branches underneath this particular selection (I didn't import to Inside Catalog if that's what you mean - I imorted to Capture One). I understand about not being able to drag back to Recent Imports but in lieu of a 'Restore' function there must be some way to Undo what is really just an "instruction" to permanently delete the file when so commanded.
The file still exists in the folder (using Show in Folder), so nothing has been actually deleted and so as aforementioned, it's essentially 'linked' to a Trash icon. Using Show in Library takes you to the system drive directory as expected.
Yes I've watched the vids you posted and am familiar with everything on learn.captureone.com.
As far as I'm concerned, and correct me if I'm wrong, all of what is in Recent Imports and Trash are nothing but data in a database so it should be very easy to just Undo what you've done by changing this database information. You can't undo what you just did which was change data in a a database. I could understand if I went outside of C1 to do this but I didn't.
Ideally there should just be a 'Restore' function as there is in the OS trash or recycle bin feature.
Bottom line: you can "check in" but you can't "check out".0 -
Have you tried just dragging back from Trash to All Images, then? I just tried that and it worked for me.
Ian0 -
It did go to All Images, but it's not back in the original Recent Imports time stamped album where it originated from. It really doesn't do me any good being in just All Images. I closed and reopened C1 which didn't help.
When you say it worked for you, did it appear back in it's original album?0 -
It worked for me in that it came out of trash, and was available to edit. It didn't reappear in the Recent Imports collection in which it started out.
I think you need to get away from relying on the Recent Imports collections as a way of organising your images, if I may say so. You'd be better to create some albums, smart albums or whatever.
Ian
Edited to add: for one thing, Capture One has a maximum of 10 entries on the Recent Imports list. When you import the 11th lot, the first will drop off the list. So you definitely need another way of keeping track of them.0 -
Yes, Recent Imports is just a collection point for all images from the SD card where I then cull my images and move keepers into an project/group/album structure. I was going to use deleting, which includes first moving to trash (a reasonable safety precaution in case you make a mistake) as part of the culling process. Of course if you make a mistake and put an image in the trash you want to be able to put it back where it came from.
It seems to me this is a reasonable workflow. I feel restoring a file from trash to it's original location, as at least windows can do, is a basic and necessary feature.
In any case, if I make a mistake deleting a file to trash and can't undo, I'm going to have to find another program to do DAM as the issues with C1 are continually mounting up, but I'm scraping the bottom of the barrel, so I'm actually returning to C1 after dismissing it.
Thanks again for your help.0 -
If you move keepers into a project/group/album structure, then you can still add the image added back to All Images as described into an album etc from there.
Also, I wonder whether restoring to a previous location from trash is a bit too much of a processing overhead? I can see that there ought to be no difficulty in restoring something as soon as you have deleted it. But to restore any image at will from Trash would require Capture One to keep track of where every image in Trash had come from. I don't know enough to say whether that is a reasonable or an unreasonable expectation.
Ian0 -
NNN637102231332003982 wrote:
It did go to All Images, but it's not back in the original Recent Imports time stamped album where it originated from.
It is not supposed to.
Once an image is the All Images collection, you can start editing it, place it in any user collection like Album or Smart Album. This is the workflow.
In addition, when the image is referenced, you can access it from the Folders section as well by selecting the right folder.0 -
Paul_Steunebrink wrote:
NNN637102231332003982 wrote:
It did go to All Images, but it's not back in the original Recent Imports time stamped album where it originated from.
It is not supposed to.
Once an image is the All Images collection, you can start editing it, place it in any user collection like Album or Smart Album. This is the workflow.
In addition, when the image is referenced, you can access it from the Folders section as well by selecting the right folder.
Thank you for saving me the time filing a support ticket as I consider this a bug. Being able to put something in the Trash from a specific album and not being able to undo this is frankly a mistake.
Not supposed to, why? Why can't I drag it back to an album? What harm is there in that? So, to be clear, if someone accidentally deletes images, they have to drag them back to All Images, which can consist of tens of thousands of pictures, and work with these images from there, dispersed among the thousands, and that's the workflow?
I outlined what I considered a reasonable workflow a couple posts back (first paragraph) if you care to critique it, please do. Keep in mind I'm not working with Express. To recap: Import from SD card to CaptureOne and immediately format the SD card returning it to service - quick and easy, an assistant can do it. A date/time stamped album is automatically created in Recent Imports with the images just imported. The images are now culled and exported to their proper destination with export naming applied. Minimal editing is done under C1 and finished up with another package. All of this worked fine for me except the restore from trash issue.
I've read and watched what others do and frankly, many don't like C1's DAM and stick with what they already have (lightroom, bridge, photomechanic, etc.). Capture1 is not alone of course as I reported basic fundamental day-one bugs with PhotoMechanic, which to their credit they fixed quickly, but it eats into the trial time leaving much unknown, so I didn't buy that either.
Thank you for your time.0 -
One thing you could do - once you have imported and you have all the imported images in the Recent Imports, you could create an album for that job. Within that you could have smart albums perhaps based on star ratings - there stars for the ones you want to keep and work on further, or something. If you accidentally deleted one of the images and had to restore it to All Images, it could still be added back to the album, and as it would have three stars it would get back in the smart album. Any good?
Ian0 -
NNN637102231332003982 wrote:
Why can't I drag it back to an album? What harm is there in that? So, to be clear, if someone accidentally deletes images, they have to drag them back to All Images, which can consist of tens of thousands of pictures, and work with these images from there, dispersed among the thousands, and that's the workflow?
No. You can drag an image from the Trash into an Album. Sorry if I confused you.
Please note that there is a distinction between Catalog Collections like the Recent Imports, and User Collections like Albums. The first group are controlled by the catalog, the second by the user. As their names imply.0 -
Paul_Steunebrink wrote:
NNN637102231332003982 wrote:
Why can't I drag it back to an album? What harm is there in that? So, to be clear, if someone accidentally deletes images, they have to drag them back to All Images, which can consist of tens of thousands of pictures, and work with these images from there, dispersed among the thousands, and that's the workflow?
No. You can drag an image from the Trash into an Album. Sorry if I confused you.
Please note that there is a distinction between Catalog Collections like the Recent Imports, and User Collections like Albums. The first group are controlled by the catalog, the second by the user. As their names imply.
You said, "You can drag an image from the Trash into an Album". An Album as in any album? That's the problem - it won't let me drag from Trash to a Recent Imports Album.
I understand the difference between Catalog Collections and User Collections. In my mind, the difference should only be one is created by C1 and the other is created by the User - but they should work the same. It appears they don't as I can drag from Trash to a User or Sessions Album but not (back to in my case) a Recent Imports Album. Sorry, but I think that's crazy. You might want to change the icons from album to something new for Recent Imports as they're obviously not the same.0 -
Ian3 wrote:
One thing you could do - once you have imported and you have all the imported images in the Recent Imports, you could create an album for that job. Within that you could have smart albums perhaps based on star ratings - there stars for the ones you want to keep and work on further, or something. If you accidentally deleted one of the images and had to restore it to All Images, it could still be added back to the album, and as it would have three stars it would get back in the smart album. Any good?
Ian
Yes I create an Album for every job within a Project/Group structure which will contain the saved images culled from Recent Imports. Images wanted are exported to their final home and the remainder deleted to trash. To limit the amount of work I have to do, I start at a high level view to immediately trash those that are obvious duds. This is where the mistakes I mention can happen and I don't feel it's necessary to change this workflow because of a "doctor it hurts to do this so don't do it" situation.
I've looked into using Sessions that some use for everything but ran into issues which I can't currently remember. I've researched various workflows with this and other programs about 10 of them. It's a shame there isn't one that incorporates the good features of each but I'm sure there's IP issues requiring licensing which would raise cost. But there's also a cost to having a sub-optimal product. I liked PhotoMechanic but it had many basic bugs (historgram that interfered with other windows in the tool panel, for one) and iMatch from photools.com, which I liked very much. iMatch can be used with any media not just photos (amortize the program cost over all media) but iMatch has no way of retrieving files from the camera or SDcard - it has to be done manually to the PCs storage prior to "indexing" those files to IMatch's database.
Sorry for the length - thanks for the input.0 -
NNN637102231332003982 wrote:
I've looked into using Sessions that some use for everything but ran into issues which I can't currently remember. I've researched various workflows with this and other programs about 10 of them.
One way of working, then, is to start with a session. Do your main culling and editing and processing there, and import the session (or the keepers from it) into the catalog when you have finished the job.
Ian0 -
NNN637102231332003982 wrote:
Paul_Steunebrink wrote:
NNN637102231332003982 wrote:
Why can't I drag it back to an album? What harm is there in that? So, to be clear, if someone accidentally deletes images, they have to drag them back to All Images, which can consist of tens of thousands of pictures, and work with these images from there, dispersed among the thousands, and that's the workflow?
No. You can drag an image from the Trash into an Album. Sorry if I confused you.
Please note that there is a distinction between Catalog Collections like the Recent Imports, and User Collections like Albums. The first group are controlled by the catalog, the second by the user. As their names imply.
You said, "You can drag an image from the Trash into an Album". An Album as in any album? That's the problem - it won't let me drag from Trash to a Recent Imports Album.
As I mentioned in my post, the term Album exclusively refers to a User Collection. The Recent Import collection does not. It is part of the Catalog Collections.0 -
Ian3 wrote:
NNN637102231332003982 wrote:
I've looked into using Sessions that some use for everything but ran into issues which I can't currently remember. I've researched various workflows with this and other programs about 10 of them.
One way of working, then, is to start with a session. Do your main culling and editing and processing there, and import the session (or the keepers from it) into the catalog when you have finished the job.
Ian
One problem with C1 express is you can't create Sessions. And I'm certainly not buying the Pro version even with a 50% discount due to all the DAM issues I've encountered.
Incidentally, most all Express videos and many Pro videos show people at some point, dropping down into the OS to create folders, or copy files from card to folders then import to Current Location - crazy. I consider if you have to drop down into the OS to do anything - that's a major FAIL.
I'm sorry to say, but I have to agree with many others: The DAM feature of C1 (I have trialed the Pro version) is very limited, not very intuitive, has traps (this issue - can't undo what you just did directly), missing features where they should be (counter reset in Import Images - automatic reset would be nice), the list goes on. Obviously people use it and like it but as I mentioned, they perform what I would call "work arounds" to find that satisfaction.
Sadly, I ran out the trial clock submitting bug reports and waiting for responses before ever getting the chance to use the editor portion. Admittedly part of this time was spent on bug reporting on other DAM programs.
I'm surprised and frustrated by the many basic bugs still plaguing these programs where it comes to DAM. I may have to break down and buy several programs to inch my way along my workflow like others have done. But my workflow is very simple, I'm stubborn, a stickler and demanding. So I'm loathe to do this; these packages aren't cheap.
Thanks again for your help.0 -
NNN637102231332003982 wrote:
Incidentally, most all Express videos and many Pro videos show people at some point, dropping down into the OS to create folders, or copy files from card to folders then import to Current Location - crazy. I consider if you have to drop down into the OS to do anything - that's a major FAIL.
That is a major fail of those users and not Capture One. They may do so because they are not familiar with how to do the task from Capture One, or they do know it but have the habit to switch to the OS and stick to that habit.
Since Express is free, there is no trial that stops you.0 -
Paul_Steunebrink wrote:
That is a major fail of those users and not Capture One. .
Try and rename a folder called 'T\est' in Capture One.0 -
so, why you can't just add an option to RESTORE the image(s) from TRASH, once again ?
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I just came accross this very issue and even though I understand the logic of how things should be done, common sense dictates that a simple undo/restore is all that is needed. Capture One should know where a recently imported image was [accidentally] deleted from (especially in view of the fact that the Recently Imported Collection was created by Capture One itself). There surely must exist some kind of relationship in the database between Recent Imports, Filename and Trash. Why complicate things with new Sessions, user created albums and whatnot? Again, common sense: it was deleted accidentally. This fact alone calls for the most logical and straightforward step: undo (or in this case: restore).
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