Where to complain about support

Permanently deleted user

• 2020年02月19日 12:52

I have emailed support about three times about the same issue, and received only one reply, which I replied to.

No further replies soar from their support.

It is a simple solution in my opinion, 

Where do I go to complain about their support?

Frank

0

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  Arunava Nag

  • 2020年02月20日 01:53

  Submit a request here:

   

  https://support.captureone.com/hc/en-us/requests/new

  1
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  Permanently deleted user

  • 2020年02月22日 10:26

  So you can complain about support to support.
  
  You just have to wait for a few weeks for them to reply (if they reply at all) with a generic message.

  1
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  Keith Reeder

  • 2020年02月22日 16:00
  • 編集済み

  So you can complain about support to support.

  Do you have a better idea?

  Arunava was at least trying to be constructive...

   

  -1
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  Permanently deleted user

  • 2020年02月22日 16:02

  Thanks for all the help, I finally managed to get a response, and resolved my issue.

  2
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  Permanently deleted user

  • 2020年02月22日 16:46

  @Keith I'm at least trying to see the humor in this horror.

  1

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