Output Process Recipies & Cell Phones
I am sure this will be a "Contact your cell phone manufacturer."
Since upgrading to to 20.0.4, I am unable to output an image as a JPG and text it using my cell phone. Images that I have outputted prior to the upgrade that are on my phone still send just fine in text messages. Any new ones can't be sent, the message app says "Converting To Text Message. File Not Supported." This is new behavior.
If I import the file into other image software programs and export it, with the same settings, it works just fine. No "Converting" message, it just works.
I looked at the change log and see nothing about output process recipes. Has anyone else had problems?
I have tried several different recipes including the default ones, it still doesn't work.
It's not file size or resolution, large ones that I outputted on a prior version still work.
Any suggestions before I do my most hated trouble shooting and starting looking at the file contents to see if anything has changed in it? I be stumped.
-- Update 4/5/2020
I have narrowed it down to only files that I have edited in Photoshop. So now I am wondering if it's the last Photoshop update did something? Files I edit in Capture One output just fine and my phone can text them. If it's a file I edited in Photoshop, and then outputted in Capture One won't send.
-- Update 4/6/2020
I am convinced now Adobe changed something lately. I save all of my files as Photoshop TIFF with the layers, mainly because the 2GB file size limit is too restrictive with my camera for PSD files. If I do save the Photoshop file as a PSD, I can output just fine from Capture One and my phone will text the image.
Of course, why is it other phones work, and Samsung is being difficult? Oh well.
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Well, many variables in one equation ;-)
What if you saved the TIFF with layers as JPEGs from Photoshop instead of Capture One? That is a change in your workflow, I understand, but if it helps.
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