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Pending Approval status - you should consider a new approach to manage and moderate this forum!

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4件のコメント

  • 正式なコメント
    Jesper Rosenkrantz

    Hi,

    If you really want the algorithm to get better, posts like these are not the way.

  • BeO
    Top Commenter

    Jesper,

    Don't you want members to post in the "Issues with the forum topic"?

     

    I was blocked 3 times in a couple of months now, 2 or 3 times over a weekend. And this was not due to such a post.

    You cannot acknowledge the frustration I have? Please re-think if this is the right attitude.

     

    I opened a support ticket and explicitly asked for an explanation, what was going wrong, what was I am doing wrong. I got no answer to this question from C1. If you don't answer this question then don't expect me to behave according to it - as I do not know it, how could I. Instead of telling me after the fact what is not the way (what exactly?), can you please tell me what is the way?

    I do feel critized but actually I am annoyed for a good reason -  you (C1 company) should feel critized instead.

    And that's not because I am a customer but because your system has blocked me three times nows, always weekends for no apparent reason and no explanation either. I am not the only one who was blocked.

    I don't want the algoritm go better by not posting things but I want you to provide us a forum which works.

    The tone of this my email might be a bit on the harsh side but is not insulting. Let's see how you react on this criticism.

    Thanks.

     

     

    0
  • B.O

    Blocked again. So, Jesper, what is the way to improve this fffff zendesk software?

    0
  • Jesper Rosenkrantz

    Hi,

    I have created a ticket on your behalf in our system, and we will help you with a solution to your issue directly via email.

    0

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