Export deletes images from library
I will have to submit an issue about this, wondering if anyone else has seen anything related:
In the latest C120, I select all images in the library and filter for 3+ stars: I get about 10,000 out of 70,000 (roughly).
I use a recipe to export these ~10k images to 16 bit TIFF, which takes about 14 hours.
The issue is after exporting, its like all the exported images have been deleted from the library!
My library is actually now only 55k images and there are no 3+ star rated images left!
WTF?
Anyone had anything at all close to this behaviour?
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The first thing I would check is whether any filters are active.
Ian
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If you determine that the images have really been removed, that it is not due to Global filter setting, or Filters tool or advanced search, then you should raise a support ticket without delay, as such a problem would affect other users too.
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Good ideas...I checked: No global filters, no filter tool filters. It was very odd.
I submitted a support request (ID 40770) complete with logs.
Let's see what happens!
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ericinnepean .... you must be close to me based on your name: I'm not too far west from there.
Too bad there is no west end photo club for us (although you would not be far from the downtown one).
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@Colin Chisholm
Good inference, I'm a bit south of the IKEA.
Nice to meet another local photog and Capture One user.
Before the pandemic I was about to join the RA Camera Club, not sure what my strategy is now.
eric nepean at vivaldi dot net com (no spaces)
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Did a bunch of back-and-forth emails with support, finally got the following:
Thank you for bringing this bug to our attention, we appreciate the time you’ve taken to contribute towards the development and maintenance of Capture One. I would consider this a bug and have already filed a report with all the details for the R&D team. I will place your ticket on-hold and will get back to you should we need any more information on this bug report. Unfortunately, we cannot comment when this bug will be fixed, but rest assured that it has been reported and will be looked into. We also cannot guarantee that this will be in the next service release, but we will do our best to roll out a fix as soon as possible
Well, I appreciate the responsiveness, hopefully gets fixed!
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BTW - Eric ... there is no netcom TLD??
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Colin, sorry about the typo its
EricNepean at Vivaldi dot net
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