CaptureOne SessionPersistency Error Help

Shawn111

• 2008年02月02日 18:42

Hi

Can anyone help me to cure the following startup error.

I start C1 and get this message "CaptureOne SessionPersistency" followed by "Session database could not be read. Error". If I carry on I can edit files no problem. If I the import from a card reader the whole thing crashes.

I have been using C1 ver 4 since it was launched with no problem.

Shawn

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  Paul Steunebrink

  • 2008年02月02日 19:17

  Hmm, no idea. But just checking: are you logged on to your computer with an account with Administrator privileges? Is there any information in the Application Eventlog (you might not be familiar with eventlogs).

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  Shawn111

  • 2008年02月02日 20:27

  Error message reads
  
  CaptureOne SessionPersistancy
  
  An item with the same key has already been added., at system. ThrowHelper. ThrowArgumentException(ExceptionResoutse resource) at Stystem.Collections.Dictionary'2.Insert(TKey key,TValue,Boolean add)
  at P1.C1.Core.collectionBase'1.Additem(T item)
  at System.Collections.ObjectModel.Collection'1Add(t item)
  at P1.C1.Components.Session.persistancy.SelectSession(Session s)
  
  Complete double Dutch to me but you may understand it better.
  
  Shawn

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  Paul Steunebrink

  • 2008年02月02日 21:23

  [quote="shawnh" wrote:
  Complete double Dutch to me but you may understand it better.
  
  Shawn

  
  I like that, double Dutch 😂
  It does not makes sense to me either. I suggest you open a support case at Phase One's web site. Good luck.

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  Jonathan Gilbert

  • 2008年02月04日 21:45

  Hi Shawn,
  
  -Close CO4
  -Delete this file: MyPictures\\Capture One Library\\capture one.col
  -Restart CO4

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  Shawn111

  • 2008年02月05日 07:38

  Hi Jon
  
  Thank you for the cure but can you tell me what might have caused this problem?
  
  
  Regards
  
  
  Shawn

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  Jonathan Gilbert

  • 2008年02月05日 15:11

  Hello,
  
  Some how the session management file became corrupted or garnered incorrect permissions.

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  Robert6

  • 2008年02月06日 19:28

  Thanks for the fix it has been buging me to.
  Bob

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