Weird error message

FirstName LastName

• 2018年05月14日 16:16

I can be happily working on an image and when I close C1, I receive an error message that tells me that there are no recent catalogs or sessions. First how can this be, since I was working on an image less than 2 seconds earlier?
The big problem is that I do not know what triggers this error message nor do I know when it will pop-up. I contacted tech support and and after implementing several suggestions that they made, I still get the message (just not as frequently).
I have tried to replicate the conditions that triggered the error message, but my computer has a mind of its own and I am unable to make it happen.
When it happens, I have to go to Pictures and click on the files. It is not difficult to reviver from the problem, but it is annoying.

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  FirstName LastName

  • 2018年05月16日 19:09

  After several days of good behavior it happened again. Still not sure what triggered it but there it was.
  The exact phrasing in the error message is:
  
  Recents
  No recent catalogs or sessions
  New Catalog New Session Browse Cancel
  
  It pops-up immediately after I close a C1 catalog.
  
  If I click on the lower set of buttons, eg, New Catalog, New Session, it just closes the window and nothing happens. If I click on Browse it opens Pictures and when I select the catalog that I was previously working on and then click on Open, nothing happens.
  
  C1 tech support had me implement several non-sensical actions and for a while C1 behaved. Now it is happening again.
  Tech support has no idea what is going on. I am very happy with C1 as a photo editor, but it is totally worthless as a file management system.

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  FirstName LastName

  • 2018年05月18日 11:10

  Yesterday I spent an hour with a very nice guy from C1 Tech Support addressing several of my concerns. WRT this issue, he poked around in my computer; bottom line, he is unfamiliar this problem and he "will have to research it and get back to me". In the interim he wrote a script that will help me recover when it does occur.

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