Events alarm in v6 pro - why?
Hi,
today for the first time I have gotten several event alarms : Film curve not found and color profile not found.
Anyone knows what's causing this? I upgraded to version 6 pro last week. Haven't seen these events until today.
All the best
today for the first time I have gotten several event alarms : Film curve not found and color profile not found.
Anyone knows what's causing this? I upgraded to version 6 pro last week. Haven't seen these events until today.
All the best
0
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Is it a whole list of similar entries (basically one for each image in a folder you opened) or just one or a few (assuming you have more than one or a few images in that folder)? 0 -
It's a whole ong list of images in a folder 0 -
Not clear what is causing this (at least not to me). According to the message it is what it is: problem finding the film curve and profile. These are files that are part of the program files. Could be there are missing, corrupt, a permissions issue or some corruption in any file that supports CO6.
Anyway, I suggest you do a uninstall - install sequence. Best to remove the session (*.col50), presets and configuration file as well. Details can be found here:
http://www.phaseone.com/en/search/artic ... nguageid=1
or
http://www.phaseone.com/en/search/artic ... nguageID=1
If this does not help, create a support case.0
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