Bought a Capture One upgrade to Fuji Pro problem

Michael Pegg

• 2019年11月29日 09:37

Hi
Bought a Capture One upgrade to Fuji Pro but now find it says it needs a full previous version to upgrade and I only have Express Fuji and Beta.

Any experience?

Has anyone been allowed to pay the difference between upgrade £109 and new version £129?

Or can I get a old license?

0

• 

  Permanently deleted user

  • 2019年11月29日 10:15

  [quote="mapline" wrote:
  Hi
  Bought a Capture One upgrade to Fuji Pro but now find it says it needs a full previous version to upgrade and I only have Express Fuji and Beta.
  
  Any experience?
  
  Has anyone been allowed to pay the difference between upgrade £109 and new version £129?
  
  Or can I get a old license?

  
  
  Are you sure? You shouldn't be able to buy an upgrade if you don't have a previous version registered in your account. Phase One support will be the only one able to help you with this. You have to open a support case.

  0

投稿コメントは受け付けていません。