Pointer hidden when using Wacom with Capture One?

Richard Allen

• 2019年08月07日 16:14

Hello,
When using Capture One today together with my Wacom tablet I notice that the pointer (mouse pointer) is hidden as if behind Capture One and isn't visible.

This has only happened today. I've re-booted and shut down and it's still happening.

If I use my trackball the pointer shows but as soon as I pick up the stylus to use the tablet the pointer disappears.

It's only Capture One that has this problem as the tablet and pen work just fine with everything else.

Weird eh?

Any ideas?

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  Richard Allen

  • 2019年08月07日 21:56

  Did some more research and it turns out that having Windows Ink turned on was the problem, turning if off for Capture One solved my problem.
  
  Strange as it worked yesterday with no problem and I hadn't changed anything.

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  Permanently deleted user

  • 2019年08月08日 11:40

  If you turn Ink off you lose the pressure sensitivity.... just as an FYI.

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  SFA

  • 2019年08月08日 11:56

  [quote="Richard Allen" wrote:
  Did some more research and it turns out that having Windows Ink turned on was the problem, turning if off for Capture One solved my problem.
  
  Strange as it worked yesterday with no problem and I hadn't changed anything.

  
  
  I find that Windows (7 still in my case) does sometimes get a little "confused" about which window should be "on top" at any moment.
  
  The application can be anything. MS Office is just as prone to the occasional anomaly as any other application.
  
  Changing some setting or a couple of re-boots usually clear the problem for a while.
  
  
  HTH.
  
  
  Grant

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  Pawel Szczupak

  • 2019年08月23日 14:29

  [quote="Richard Allen" wrote:
  Hello,
  When using Capture One today together with my Wacom tablet I notice that the pointer (mouse pointer) is hidden as if behind Capture One and isn't visible.
  

  
  
  No ideas, but I had the same situation. It was working properly and after either update of Windows 10, or an update of Capture One, the issue happened.
  
  Disabling Windows Ink helped, just like in your case.

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