Catastrophic upgrade cop8 - blurry previews - missing images

I just upgraded to COP8.

The result is a nightmare.

All images are blurry (checked the screen resolution - it is correct at 2560 pixel)

Also, thousands of images disappeared from the upgraded catalog.

Whole folders are missing at random from the catalog. I have yet to check if also images are missing out of catalogs.

Worst upgrade - and I have had RAW processors since Lightroom 1.

As for now, I cannot use COP 8.3 as all images have been ruined by blurriness - it all looks like an extreme low resolution jpeg , except it does not pixelate.

I expressly waited a long time to upgrade to avoided catastrophes like this!

system: MacBook pro retina, monitor 27" NEC MultiSync PA 271W

PS: There is no option here to attach a screenshot. So I have to describe it: wild grass, yellow with detailed, blooming head, is totally blurry in front of black background. Facial features a smeared with blurriness.

Jim_DK

2015年06月22日 04:39

Appreciate this is frustrating, but you will get faster assistance in a support case rather than spamming every thread even remotely related to 8.3. I have removed unnecessary posts.

Create a ticket at support.phaseone.com and we will try to get you up and running from the back up mechanism.

Robert Wilde

2015年06月22日 05:45

[quote="Jim_DK" wrote:
Appreciate this is frustrating, but you will get faster assistance in a support case rather than spamming every thread even remotely related to 8.3. I have removed unnecessary posts.

Create a ticket at support.phaseone.com and we will try to get you up and running from the back up mechanism.

I created a ticket for support in the first place and then posted in a few threads to maybe find someone who can help on a Sunday.

As you have nothing to say to resolve this problem it would be better to not post instead of spamming my request for support with your offensive trolling.

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