C1 v9.1 - Keyword Lib Bug (&v9.1.1 & v9.1.2 & V9.2 & 9.2.1 & v9.3)
So this one is plain anoying and should have been picked up in function testing.
All my sub keywords in a hierarchy are duplicated in the keyword library.
For example if I have a keyword structure like:-
PEOPLE
Family
Friends
Other People
Its still correct after upgrade, but has included now
"People/Family"
"People/Friends"
"People/Other People"
as stand alone keywords at the root level of the keyword library. In my case hundreds of these.
Anyone else seeing? I have opened support case 214965.
Doug
All my sub keywords in a hierarchy are duplicated in the keyword library.
For example if I have a keyword structure like:-
PEOPLE
Family
Friends
Other People
Its still correct after upgrade, but has included now
"People/Family"
"People/Friends"
"People/Other People"
as stand alone keywords at the root level of the keyword library. In my case hundreds of these.
Anyone else seeing? I have opened support case 214965.
Doug
0
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Same scenario here on two Macs (MBP 15" Retina mid 2014 and MacPro mid 2010, OS X 10.11.3, single catalog, referenced photos).
I opened a support case (Case ID 214869) as well!
Oliver0 -
Addendum to this issue.
I have found that in trying to clean up some of the erroneous keywords that have been duplicated at the root level that Keyword Delete no longer works.
To recreate:-
1) Click on a keyword in the keyword library to select it (It should now have an orange border) - You can highlight more than one, but I wouldn't recommend it.
2) Right Click on a keyword in the keyword library and click on "Delete Selected Keywords"....It'll now spin for a wjile, I assume its searching your images and removing the keyword (in my case a single keyword delete takes just shy of 2mins. 440000 images in a catalogue. Macbook Pro Late 2013, I7, 16GB RAM and 1TB SSD), Mnemory climbs on my machine to about 16GB and CPU sits around 100% for C1 during the process.
3) All now looks good, the keyword(s) are gone. That is until you stop and start C1 and ....voila, they are back again.
I have added the above with screen shots to my support record, but alas no response yet. I assume they are pretty busy at the moment.
Doug0 -
[quote="DWL" wrote:
Addendum to this issue.
I have found that in trying to clean up some of the erroneous keywords that have been duplicated at the root level that Keyword Delete no longer works.
To recreate:-
1) Click on a keyword in the keyword library to select it (It should now have an orange border) - You can highlight more than one, but I wouldn't recommend it.
2) Right Click on a keyword in the keyword library and click on "Delete Selected Keywords"....It'll now spin for a wjile, I assume its searching your images and removing the keyword (in my case a single keyword delete takes just shy of 2mins. 440000 images in a catalogue. Macbook Pro Late 2013, I7, 16GB RAM and 1TB SSD), Mnemory climbs on my machine to about 16GB and CPU sits around 100% for C1 during the process.
3) All now looks good, the keyword(s) are gone. That is until you stop and start C1 and ....voila, they are back again.
I have added the above with screen shots to my support record, but alas no response yet. I assume they are pretty busy at the moment.
Doug
Are you using using Syncing via XMP files?
Did you delete the keywords from all of the images to which they have been linked before deleting them from the Library?
i.e. after deletion if you look at, say, the Filter list by Keyword you might expect it to be empty of the deleted words rather than showing 0 quantity.
Do have a Master Keyword library as well as a Catalogue or Session KW library?
I have been reviewing this under Windows and it seems to be working as expected. I have not checked XMP file functionality as I don't use it.
Grant0 -
Hi Grant,
No Im not using syncing via XMP
The keywords I am deleting eroneously appeared (ie they are the lowest level in a hierarchical keyword list that has appeared at root level) after the upgrade to v9.1 (see my original post) and they are not assigned to any images.
In the Filter they do not appear.
I only use the default Keyword Library under a Catalogue.
Interestingly enough, this problem also occurred in v9.0, and I had a support case which was resolved) but was fixed then in one of the v9.0x releases (I forget which one). I strongly suspect they have regressed some code. I only use C1 on MAC so cannot comment on whether Windows is getting the same problem.
Cheers
Doug0 -
Update from support on my support case:
Quote
Latest comment
Hi Doug,
This was a regression in the code of Capture One.
We have reported this and we are working as fast as we can to fix it!
Thanks for your patience in the meantime.
Kind regards
Phase One Support
Unquote
Oh well , it's as I suspected, but at least support are on to it. So far I'm impressed with responsiveness of Phase One support.
Cheers
Doug0 -
This has NOT been fixed in v9.1.1 even though they indicated it would be in the Support record prior to v9.1.1 being released.
Since its a regression this should have been fixed in your latest 9.1.1. In my opinion, this is a much more serious error when compared to just the folder sort problem which is partially fixed (After stop/start of C1 it reverts to unsorted). Deleting these orphan keywords takes 2-4 minutes each on a fast machine and i have hundreds of them. But worst!!!...when you restart C1 - the deleted ones are back!
This is preventing correct keywording and makes management of the keyword library near impossible.
C1 - please dont take several more week to fix - if its a regression as you said - please re-issue the fix in the next day or two 9.1.2 cannot be as far off? This one is causing pain.
I have updated my support record indicating the problem / regression has not been addressed.
Doug0 -
[quote="DWL" wrote:
This has NOT been fixed in v9.1.1 ... I have updated my support record indicating the problem / regression has not been addressed.
Doug
100% same experience like Doug.
I updated my support case too - #216452.
Let's hope the best - currently C1 is absolutely unusable for me.
Oliver0 -
Generally, catalogs and keywords are broken due to fundamentally poor engineering design. Nothing short of a re-write by competent engineers will fix all of the problems. The "A" team works on image processing. The "B" team--currently performing at "D" level--works on cataloging features. 0 -
Update on my Support Record from P1 Support on this:-
Quote===>
Hi Doug,
This should have been fixed, ill send it through to the developers to look over AGAIN.
Sorry for the wait on this.
I cannot give a time trame of when 9.1.2 will be be as soon as we can have something for release.
Kind regards
Phase One Support
UNQUOTE
Doug0 -
This HAS NOT been fixed in v9.1.2 (and didn't expect it to have been based on the v9.1.2 notes), even though in my support case they indicated it would be.
Support case updated again.
A bit anoying....it was a bug in v9, they fixed it, they regressed the fix, they havent re-implemented. Lets hope there are other keywording difficiencies being fixed and we just cannot see the big picture.
And so we wait.0 -
I have a Support Case with this problem too.
I sent my catalog to my case and receive a Message from Support that he can replicate the problem - with both OS Mac and Windows.
I hope this helps them to find and fix it.
For now I'm back to V 9.0.3 and can use my Catalog0 -
Very frustrating - Support just said they were surprised I still had a problem with 9.1.2 and asked me to verify my catalog. (which i did successfully)....They said they have no reports of this, even though i can see several support cases opened in the forums on it.
I promptly informed then the problem is still there and I can recreate 100% of the time. Deleting an orphaned keyword (which appeared for all sub hierarchical keywords by their earlier C1 v9.x.x release) takes several minutes to delete if you right click and delete, then a stop/start of C1 and the deleted ones are back. (and i tried their full un-install/install as well)
I mean, why would they be surprised....There was no mention of it in the fixes....so fair assumption...they havent fixed it.
Yet again we wait for keywording to work correctly.0 -
Let's hope their BETA program helps to avoid this bug in future releases... 0 -
Same "zombie keywords" bug still here for me as well… 0 -
Reading through this thread, and especially Phase one's reactions in the support cases, you can't help wondering what on earth is going on at the Capture one team. I'm starting to wish for one of the Phase One staff to come in, and say a few words that make sense of this utter nonsense story of the keywords and their bugs..... Oh yes, and tell us that we won't be reading a year from now:"Keyword library bug.... still in v10.3.5...."
Chris0 -
Unfortunately, I have the same feeling. Maybe they'll fix keywords, performance with catalogues and masks, pink lines, etc. in 10.something, and then charge the full price for all those "new features". And then regress in 10.something.1…
I hope I'm just being pessimistic. Please prove me wrong, phase one!
Peter.0 -
Let down yet again.
Promised in Support record it would be fixed, didn't show in list of fixes.
Still cannot delete an orphaned keyword (it re-appears when you stop/start C1)....No change to symptoms or code.
Fully re-producable.
Have updated the Support Record 214965....again.
So disappointed. Am starting to think at next "paid" version unless they sort this sort of stuff out, it might be time to look elsewhere, even though i love their core image engine.
Sigh...0 -
Same issue here.
I even informed them during the beta phase about this still existing bug. But doesn't seem to be worth to get fixed... ☹️
Furthermore, it's not just that removed keywords reappear after a restart of Capture One.
The (first) deleting of a keyword as well as the shut down of Capture One afterwards takes several minutes and shows a beach ball.
So I know that something's going wrong straight after I hit the DEL button on my keyboard... Therefore, it's not a real surprise to see the putative deleted keyword after a restart again.
Please Phase One, fix it with v9.x.
It wouldn't be acceptable to provide and promote a non-functional feature in v9 and to expect another payment for the bugfix in v10.0 -
Hi,
maybe there are more BUGS with the keyword library.
My Problem was:
I have only hierarchical keywords. All Keyword started from "Moments Of Time". Then come keywords
- Culture
- Nature
- Animal
|
--- Bords
--- .....
It was all perfect incl. V 9.0.3
But after I updated to V. 9.1.2 some keywords some words were no longer in the hierarchy. I could not delete the keywords. After I deleted it and have C1 restart they were back.
PO could reproduce the error but he has it not fixed now.
Now I looked a little more closely the database. I could fix the problem for me 😄
Maybe I'm wrong, but I think PO can not resolve the issue. Its not BUG in V 9.1 and older. The BUG has come to the Version 9.0 I think, but first time we can see it with version 9.1
With the update some words are entered in the wrong sequence in the database.
For me it was easy to find and resolve the issue, but I can tell nothing about another databases.
I told my keywords starting from a one Keyword "Moments of Time". Now I searched for images than start with another keyword, and found some of them.
I have deleted all keywords in the lines where they start with a different as "Moments Of Time".
I have not lost a keyword and now everything works perfectly.
There are some people who are better at dealing with databases as I and perhaps can even describe it better or solve.0 -
[quote="RobiWan" wrote:
Now I looked a little more closely the database. I could fix the problem for me 😄
How did you do it?0 -
[quote="John Doe" wrote:
[quote="RobiWan" wrote:
Now I looked a little more closely the database. I could fix the problem for me 😄
How did you do it?[quote="RobiWan" wrote:
I have deleted all keywords in the lines where they start with a different as "Moments Of Time".
I have not lost a keyword and now everything works perfectly.
0 -
You mean you opened the .cocatalogdb file with an SQL editor? 0 -
The first importand think - MAKE A COPY YOUR *.cocatalogdb !!!!!!
I don't know nothing about your keyword structure, and can not really tell you what you need to search.
Here a example for my Catalog. My Catalog is "Moments Of Time.cocatalogdb"
Wrong Keyword (not the right place in the Hierarchy of my keywords was "Danzig"
Then open bash (command line). Go to you *.catalogdb Directory
Then give
sqlite3 Moments\ Of\ Time.cocatalogdb
Now search for wrong keyword from my example:
select z_ent, z_pk, zcontact_creator, zcontent_keywords from zvariantmetadata where zcontent_keywords like "Danzig%";
And delete the wrong keywords
update zvariantmetadata
set zcontent_keywords='' where zcontent_keywords like 'Danzig%'; (There are 2 ' characters!!!)
.quit0 -
Thanks Robiwan,
Im intrigued by your solution. It implies that they (C1 tool) corrupted the keywords in an early version, and the "orphaned" keywords can no longer be deleted by C1, hence they need to be deleted manually. (unless P1 builds some sort of fix)
So ....not being that good with command line SQLite, and it looks very arduous to delete multiple keywords (a few hundered in my case).....Could the following be a solution?
If I use a tool like "Navicat for SQLite", as a GUI SQLite interface, do the usual backup of catalogue for this exercise to test, then open the backed up catalogue with Navicat. Under tables open the zKeyword table.
Then identifying my orphaned ones (usually they have zParent of "Null", but not always (as highest keyword in a hierarchy also have zParent of "null")). Basically right click the row with the orphaned keyword and delete the rows from the table.....I'm worried about deleting rows because there are fields like zLeft and zRight, which look like pointers to the keyword before and after the one in question. (eg the 10th keyword in the table has a zLeft of 9 and a zRight of 11) Hence deleting a row leaves some gaps in that regard.
Is that a valid solution or am i dicing with corrupting my catalogue? Perhaps I should run the solution past support in my support record...or perhaps support should be telling me exactly how to resolve and i just wait.
cheers0 -
Hello Doug,
I'm sorry, my mistake. You don't have to delete rows but value in zcontent_keywords from zvariantmetadata
The rows zLeft and zRight, are in another table - zkeywords.
I will try later to correct a little bit my description.
By the way - in my defective keyword library I have more then 30000 keywords. There were about 30 that were suddenly wrong. False because they were duplicated.
You can not delete the table zkeyword because they are associated with images and after C1 is started the are again in the library. You have to delete the wrong keywords from the images, then the library is automatically adjusted0 -
it is a BUG in c19.2 (Keyword)..
i removed all my Keywords from the Images and started to delate all the Keyword Hierarchal in the default Keyword library in left menu
all images are showing now with no keywords in the Filter menu.
after that i started to build them agin with new ones, then closed C1 9 v2 and started agin,
all my old Keywords are just been added moor to my new one in the Keyword Library left menu
what the Hell is going wrong with C1 9 v2
way this happens !0 -
Thanks Robiwan.....but when i look at the table zVariantmetadata , I cant make out in the zcontent_keywords field what to change. The zcontent_keywords field has confusing data in it...at least to me. I assume records with a delimiter eg keyword | keyword are the hierarchical ones
The other thing I'm wondering, is that the "orphan" keywords are just that, "orphans" in that they are not applied to any images (at least not that I can see when looking via C1, they just exist in the keyword catalog). Whilst I can see them in the zkeyword table, I cannot readily see them in the zvariantmetadata table. I'll keep looking....(44,000 to check - for about 100-200 orphans)
Thx for taking the time to assist.
I'm still of the opinion, C1 caused this, resolved it and then regressed the fix per my earlier posts and only keyword support records from people will get their attention.0 -
Hi Doug,
can you post please 2-3 screenshots from your keyword Library and:
- describe which keywords are "wrong" ?
- create a screenshot to how many photos is the "FIRST" wrong keyword assigned?0 -
[quote="DWL" wrote:
The other thing I'm wondering, is that the "orphan" keywords are just that, "orphans" in that they are not applied to any images (at least not that I can see when looking via C1, they just exist in the keyword catalog).
Same for me. But it is no longer a real problem to me. I have learnt to ignore them, after all.....0 -
Hi Robiwan,
So I havent got a simple place to host and post the images from, but an example essentially looks like this in the Keyword Catalog, where L1 means its level 1 in the hierarchy and L2 is a sub keyword of "Flora and Fauna", that is, level 2 in the hierarchy.
(Note: The "L1" and "L2" below isn't part of the Keyword name, just used to illustrate at what level the keyword is.)
L1 Flora and Fauna
L2 Animals
L2 Birds
L2 Insects and Spiders
L2 Flowers and Plants
L2 Marine and Fish
L2 Reptiles and Amphibians
The above are all assigned to hundreds of images. They are the correct keywords. Both levels are attached correctly to hundreds of images.
Now...
The following are also in the Keyword Catalogue (but I didnt create them) at L1 but are NOT assigned to any images. These are further orphans that I cannot delete (well I can delete , though the first delete takes a few minutes and then the others are deletable quickly, BUT they re-appear as soon as I stop/start Capture 1. )
L1 Animals
L1 Birds
L1 Insects and Spiders
L1 Flowers and Plants
etc.
There are also some that look like this (and yes C1 has created them with the "/" as part of the keyword. These ones below are NOT hierarchical, they are just a long keyword)
L1 Flora and Fauna/Animals
L1 Flora and Fauna/Birds
L1 Flora and Fauna/Insects and Spiders
L1 Flora and Fauna/Flowers and Plants
etc
These orphans in the two examples above exist for pretty much every keyword I had in the original hierarchical structure. They are not assigned to any images and cannot be deleted, without re-appearing after I stop / start C1.
Cheers0
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