Mask Editing Bug in macOS Sierra and Later
I am experiencing a mysterious and severe issue with the Draw Mask and Erase Mask tools under macOS Sierra and High Sierra (10.12 and later). The issue does not occur under macOS 10.11.6 and earlier. Support has run out of ideas and can't reproduce it, so they agreed I should come here. I apologize in advance for the somewhat long post.
The problem is as follows:
On macOS 10.11.6 Draw Mask and Erase Mask work smoothly (low delay) regardless of the Lens Distortion setting.
On macOS 10.12 and later, with Lens Distortion set high enough to actually do something, Draw Mask and Erase Mask cause the system to become nearly unresponsive when drawing freehand. Shift-click is quicker but still unacceptable. Some clicks are missed entirely, causing it to draw lines in incorrect places or not at all.
The system responds more quickly if I click in the menubar.
System logs show excessive “wakeups†during these tests.
With Lens Distortion at 0% or on a lens profile that doesn’t correct the image, due to focal length, etc., Draw Mask and Erase Mask work smoothly.
Furthermore, many other COP features are 20-30% faster on 10.12 than on 10.11.
I think I’ve eliminated all variables other than my base machine and the OS version.
I am using a 2009 Mac Pro with the latest MP51.0084.B00 ROM, although I had the same issue under the previous ROM. To my understanding, this makes it functionally equivalent to the 2012 model. Other system details:
(2) Xeon X5675 CPUs, 12 cores at 3.06 GHz
48GB DDR3-1333 RAM
(2) Radeon R9 280X GPUs (MSI Twin Frozr 3G; one has Mac EFI ROM for boot screens)
(3) Samsung 850 EVO SSDs on SATA 3 card.
(2) HDDs
(1) SanDisk SSD
Blu-Ray drive
SATA 3 RAID card (RAID features not used)
USB 3.0 card
[For those who are wondering: I am using the fourth PCI slot through a riser cable. I have also spliced in additional GPU power cables from the PSU so I don’t overload the traces on the logic board.]
Here’s what I’ve already tried, in this order. None of these made any difference that I can detect.
- Direct upgrade of Sierra from El Capitan on my boot SSD (had to roll it back so I could use COP again)
- Clean install of Sierra (erased my spare HDD before installing). Only COP 10 & 11 installed.
- Upgraded to High Sierra (10.13.1) from the clean install of Sierra.
- OpenCL Display and Processing on and off.
- Deleted OpenCL caches in ImageCore folder.
- Optimized catalog.
- Tried Catalog on different drives (SSD array, single SSD, & HDD).
- Tried session instead of catalog.
- Removed the SATA 3 card.
- Removed 32GB RAM (leaving 16GB).
- Removed the USB 3 card.
- Removed the R9 280X’s & installed a GeForce GTX 285 Mac Edition.
- Tried COP 10.0.2, 10.2.1, and 11.0.
- Several preview sizes.
- Probably other things I can’t remember. 😊
In the meantime, I am doing OK on macOS 10.11.6 with COP 10. It’s just that I will eventually have to upgrade macOS for other reasons, and COP does run a lot faster on Sierra—except for this one thing.
Support has repeatedly suggested things about OpenCL and disk performance, although I have explained why those have been ruled out. At first they assumed it was a performance problem with my hardware. I don’t think so, because COP is faster overall under Sierra, and there is a night and day difference between El Capitan and Sierra on this one issue. I think they might finally understand what I’m saying. There have been three support cases for this issue—the others were closed without being resolved.
So, does anyone with a similar system see what I’m talking about? I am particularly interested in Mac Pro 2009-2012 systems, single and dual processor. I can provide a link to a test file if necessary, but it happens with more than one kind of RAW file that I have here, so I doubt that’s relevant.
Thanks,
Matt
The problem is as follows:
On macOS 10.11.6 Draw Mask and Erase Mask work smoothly (low delay) regardless of the Lens Distortion setting.
On macOS 10.12 and later, with Lens Distortion set high enough to actually do something, Draw Mask and Erase Mask cause the system to become nearly unresponsive when drawing freehand. Shift-click is quicker but still unacceptable. Some clicks are missed entirely, causing it to draw lines in incorrect places or not at all.
The system responds more quickly if I click in the menubar.
System logs show excessive “wakeups†during these tests.
With Lens Distortion at 0% or on a lens profile that doesn’t correct the image, due to focal length, etc., Draw Mask and Erase Mask work smoothly.
Furthermore, many other COP features are 20-30% faster on 10.12 than on 10.11.
I think I’ve eliminated all variables other than my base machine and the OS version.
I am using a 2009 Mac Pro with the latest MP51.0084.B00 ROM, although I had the same issue under the previous ROM. To my understanding, this makes it functionally equivalent to the 2012 model. Other system details:
(2) Xeon X5675 CPUs, 12 cores at 3.06 GHz
48GB DDR3-1333 RAM
(2) Radeon R9 280X GPUs (MSI Twin Frozr 3G; one has Mac EFI ROM for boot screens)
(3) Samsung 850 EVO SSDs on SATA 3 card.
(2) HDDs
(1) SanDisk SSD
Blu-Ray drive
SATA 3 RAID card (RAID features not used)
USB 3.0 card
[For those who are wondering: I am using the fourth PCI slot through a riser cable. I have also spliced in additional GPU power cables from the PSU so I don’t overload the traces on the logic board.]
Here’s what I’ve already tried, in this order. None of these made any difference that I can detect.
- Direct upgrade of Sierra from El Capitan on my boot SSD (had to roll it back so I could use COP again)
- Clean install of Sierra (erased my spare HDD before installing). Only COP 10 & 11 installed.
- Upgraded to High Sierra (10.13.1) from the clean install of Sierra.
- OpenCL Display and Processing on and off.
- Deleted OpenCL caches in ImageCore folder.
- Optimized catalog.
- Tried Catalog on different drives (SSD array, single SSD, & HDD).
- Tried session instead of catalog.
- Removed the SATA 3 card.
- Removed 32GB RAM (leaving 16GB).
- Removed the USB 3 card.
- Removed the R9 280X’s & installed a GeForce GTX 285 Mac Edition.
- Tried COP 10.0.2, 10.2.1, and 11.0.
- Several preview sizes.
- Probably other things I can’t remember. 😊
In the meantime, I am doing OK on macOS 10.11.6 with COP 10. It’s just that I will eventually have to upgrade macOS for other reasons, and COP does run a lot faster on Sierra—except for this one thing.
Support has repeatedly suggested things about OpenCL and disk performance, although I have explained why those have been ruled out. At first they assumed it was a performance problem with my hardware. I don’t think so, because COP is faster overall under Sierra, and there is a night and day difference between El Capitan and Sierra on this one issue. I think they might finally understand what I’m saying. There have been three support cases for this issue—the others were closed without being resolved.
So, does anyone with a similar system see what I’m talking about? I am particularly interested in Mac Pro 2009-2012 systems, single and dual processor. I can provide a link to a test file if necessary, but it happens with more than one kind of RAW file that I have here, so I doubt that’s relevant.
Thanks,
Matt
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