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Can't export edited psd file

NNN635393881947243607
Earlier CO10 was ok, but after I update to CO11.. now I can't export psd files to jpg and so on.. why?
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  • NNN635393881947243607
    I get those two error messages on CO11:

    "Some of the selected variants are read-only.
    One of the selected variants is a read-only variant.
    The Process history of read-only variants will not be saved."

    "Cannot process the current selection
    Only editable, online variants can be processed.
    Please select variants that can be processed."
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  • SFA
    Functionality for PSD files with some processing ability has only been recently added. (V10.1)

    You may like to read the section in the V11 release notes

    http://downloads.phaseone.com/73bc2bdb- ... (Rev%201.5).pdf

    relating to File Support to see whether any of the limitations apply to your files.


    Grant
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  • NNN635393881947243607
    Has recently added to CO10.. yes.. and now.. removed from CO11.. WHY?
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  • SFA
    [quote="NNN635393881947243607" wrote:
    Has recently added to CO10.. yes.. and now.. removed from CO11.. WHY?


    Could it be that one of the files you are trying to process is, in C1 terms, Read Only?


    Grant
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  • NNN635393881947243607
    [quote="SFA" wrote:
    [quote="NNN635393881947243607" wrote:
    Has recently added to CO10.. yes.. and now.. removed from CO11.. WHY?

    Could it be that one of the files you are trying to process is, in C1 terms, Read Only?
    Grant

    Ok, that's true, I can see little eye logo on the lower corner of the pds thumbnails. But how it has appeared, I haven't any clue for that.. and how to hell take it down ... and go back to the normal procedure.
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  • NNN635393881947243607
    WTF.. now I understand.. It must be Pro version or Trial version activated. I can't export PSD files on DB-license.. I use PhaseOne.. I do not need Pro version. How come this is not possible in DB mode?
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  • SFA
    [quote="NNN635393881947243607" wrote:
    WTF.. now I understand.. It must be Pro version or Trial version activated. I can't export PSD files on DB-license.. I use PhaseOne.. I do not need Pro version. How come this is not possible in DB mode?


    Did you run Pro before?

    If you ran DB before and all worked then I would raise a Support Case and take it up directly with Phase.

    Grant
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  • Permanently deleted user
    Hi ,

    I have the same issue as NNN635393881947243607

    It shows the same messages but can not transfer even to JPG...not through Process summary neither as through Export

    "Cannot process the current selection
    Only editable, online variants can be processed. Please select variants that can be processed"

    I have updated for C1_11 and it all was working and all of a sudden has started with this issue

    Any recommendations, please?

    Sveta
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