Support Tool on Phaseone.com not working.

Lee Kirgan

• 2009年01月28日 20:55

The support tool seems to be broken at phaseone.com

When trying to create a new case we get an error screen.

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  Jonathan Gilbert

  • 2009年01月29日 21:01

  Best advice is to try a new browser... We have had a normal steady stream of Cases over the last few days, so it does appear to be working.

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  Dimitri 1

  • 2009年01月31日 01:40

  Been trying for four days now.. keep getting error message. Tried Safari and Firefox same result, is there another browser which is ideal for a support case?
  
  Thnx

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  James 7

  • 2009年02月01日 22:39

  Clear the private data from firefox (caches etc) and try again? It happens to me frequently and this works most of the time.

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  Dimitri 1

  • 2009年02月02日 06:43

  Thanks.. tried emptying cache and still no luck. I'm guessing its something on their end... I'll try again tomorrow.

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