Crashing when opening moved sessions

Scott Morgan

• 2017年12月20日 16:30

I'm having problems when I open sessions that have been moved. Capture One 11 opens the session but then randomly crashes. The session folders were moved complete from my working drives to my archive drives. This was never a problem with 10, even if I did need to re-add the folders to favourites.

Is there any way to tell Capture One 11 the updated location of the session?

0

• 

  Ian Wilson

  Moderator

  • 2017年12月20日 17:30

  

  How are you opening the session? From the recents in C1? if you instead double click the session file (it will have a name something like MySession.cosessiondb) then C1 should open, load the session and remember where it is for next time.
  
  Ian

  0
• 

  Scott Morgan

  • 2017年12月20日 18:35

  I'm double clicking the database file in the new location to open the session. My understanding is that this is supposed to re-establish the links to the new location, if you have the folder set to "Relative to Document", which I have verified.
  
  The session opens OK and I can see image previews etc, but then it crashes. I've verified this with two different moved sessions.

  0
• 

  SFA

  • 2017年12月20日 19:28

  You probably need to have a look at the log files - or create a Support Case and get the C1 team to have a look at them.
  
  Which version of Windows?
  
  
  Grant

  0
• 

  Scott Morgan

  • 2017年12月20日 20:55

  Windows 10 with latest updates.

  0

投稿コメントは受け付けていません。