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HELP CAPTUE ONE 6 WILL NOT PROCESS FILES

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8件のコメント

  • Paul Steunebrink
    First aid: clean up the process history from the Batch tool tab, History tab.
    Second: check you have sufficient disk space and proper permissions on your output location.
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  • tantareanu
    I had the same problem yesterday.
    I realized that I've desabled/removed the Batch tab from the Tool Tabs.
    I use to process an image by pressing Cmd-D. No luck if the Batch Tool Tab is not on the Workspace.
    Kind of strange, I consider this a bug.

    Right after I enabled again the Batch Tab everything was back to normal.
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  • NN199466UL
    I had same problrem today.
    I cannot output JPEG file from raw .

    so I have innstall 6.01 again....but also cannot output files anymore
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  • Paul Steunebrink
    [quote="NN199466UL" wrote:
    I had same problrem today.
    I cannot output JPEG file from raw .

    so I have innstall 6.01 again....but also cannot output files anymore

    OK, you have the same problem, but have you tried to apply the remedies suggested earlier in this thread?
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  • NN199466UL
    I have tried "clean up the process history".
    DiskSpace is over 300Gbyte and ....

    I chaged permission on my output location, administrator ,staff and everyone can read/write.
    then everything was back to normal.
    thank you so much ❗️
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  • tantareanu
    Purged cache, clean history yes or not, if you have not the Batch tool tab displayed... you cannot process.
    That's a bug!
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  • NN199466UL
    [quote="tantareanu" wrote:
    Purged cache, clean history yes or not, if you have not the Batch tool tab displayed... you cannot process.
    That's a bug!


    Now ,I cannot process out any raw files again....

    I have tried "Clean history"
    But I don't now haw to "Pured chache"....

    So same problem appeared , and I cannot output JPEG files . 🤭
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  • tantareanu
    Sorry, I misused the term "Cache". I've deleted teh jobs in queue and cleared History.
    0

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