C1PRO 7.2.2 Windows 8.1 PRO Updated Version — CHECK DOCUMENT
I wanted to know if you are experiencing a similar "FAILED" message in red, when trying to perform "Check Document" on your catalog? This is what happens to me. I opened my catalog. I invoke the "Check Document" under the "File" menu. The software displays lines of code to tell the user of what it is the software is checking. This is fast.
At the bottom, there is the "FAILED" output message with two options: Verify or Repair.
I would select "Repair," to try to fix it.
The C1PRO7.2.2 will try to fix it and for me, there is always the "FAILED" message and associated with that message is the "No fix for invalid layer relationships."
Do you experience the similar error message? I reported this to P1 Tech and was assigned Case #144356. I was informed that just because my catalog seems working fine, the underlying internal structures are corrupt. Somehow, the software can't fix it properly. I'm hoping that with more data from users who are finding themselves in the same experience as me, P1 will be able to fix this in the near future. Please log into your P1 account and reference my case ID, if and only if you're receiving the same "No fix for invalid layer relationships."
At the bottom, there is the "FAILED" output message with two options: Verify or Repair.
I would select "Repair," to try to fix it.
The C1PRO7.2.2 will try to fix it and for me, there is always the "FAILED" message and associated with that message is the "No fix for invalid layer relationships."
Do you experience the similar error message? I reported this to P1 Tech and was assigned Case #144356. I was informed that just because my catalog seems working fine, the underlying internal structures are corrupt. Somehow, the software can't fix it properly. I'm hoping that with more data from users who are finding themselves in the same experience as me, P1 will be able to fix this in the near future. Please log into your P1 account and reference my case ID, if and only if you're receiving the same "No fix for invalid layer relationships."
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I would suggest that ANYONE who is experiencing a corrupt catalog or a Failure in verifying/repairing a catalog to create a Support Case, not just those that match Ronald's description.
Please supply us with the catalog if it's possible, either attached to a case or through our FTP.0
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