changing computer and email adress. How to do it ??

jalafer

• 2005年05月27日 09:49

I'll change jobs next week, so I will have a new email adress and a new computer. How can I reinstall the C1 in the new computer with the new adress ?

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  FlemmingHandberg

  • 2005年05月27日 13:30

  Hi
  First of all go to your profile at the Phase One e-shop at www.phaseone.com and click the LOGIN link in the top of the page, there you can change your e-mail adresss and other profile informations. Further to that deinstall the software from your current computer and install it on the new computer on your new work, the license are allowing it to be installed on 2 computers.

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  jalafer

  • 2005年06月07日 06:32

  I've tried to install the capture one in my new computer without succes.
  When I try to introduce the activation code the answer is \"invalid activation code\".
  What should I do ??

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  FlemmingHandberg

  • 2005年06月07日 06:35

  Create a support case to us - providing your product key, then we will take a look at it.
  
  Support website is:

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  jalafer

  • 2005年06月07日 06:43

  Thank you for the help.
  I tried again the on line activation and it worked !

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