CO Keeps Quitting

sizzlingbadger

• 2015年06月25日 02:21

I started CO this morning and every time I select a Folder or User Collection it quits.

I have done an integrity check on the catalog and its ok.
I restored a catalog from a week ago and it still quits.
Tested on my Laptop and its ok, so I'll try installing CO again.

Support case raised, not sure if I have missed anything else ?

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  Drew Altdo

  • 2015年06月25日 07:10

  Odds are good that the folder and/or collection has a corrupt file in it.
  Start a new session, access a folder with just a few known files and see if the behavior repeats.

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  SFA

  • 2015年06月25日 10:41

  [quote="sizzlingbadger" wrote:
  I started CO this morning and every time I select a Folder or User Collection it quits.
  
  I have done an integrity check on the catalog and its ok.
  I restored a catalog from a week ago and it still quits.
  Tested on my Laptop and its ok, so I'll try installing CO again.
  
  Support case raised, not sure if I have missed anything else ?

  
  
  Has the system "received" (whether you are aware of them or not) any other updates at all in between your previous use of C1 and the latest use?
  
  In that line of thinking - have you tried the old re-boot trick? (Just for completeness!)
  
  I would guess that Support would wish to see the log file to see where the launch is getting to (approximately) and whether the quit is consistently at the same place.
  
  Not sure about Macs but with a Win machine I might be clearing out Temp folders - they are nearly always left in an untidy state by most applications. Also ensuring good disk capacity availability as a precaution.
  
  All of that being based on covering general areas in the absence of having anything specific to look at yet.
  
  That things are working in the laptop suggests something sort of external to but used by the application.
  
  
  Grant

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