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  • SFA
    Make it a floating tool?

    It's a big tab when it opens. If there is not enough vertical resolution in the window to allow the sizing algorithm to fit it in you may see this problem.

    What size screen are you using?

    If it will not open under any circumstances then you have a different problem.


    Grant
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  • Permanently deleted user
    Color Editor Tab will not open under any circumstances when it is docked in the Tools Tab.
    It will only open when used as a floating tool.
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  • SFA
    [quote="Kaweeno" wrote:
    Color Editor Tab will not open under any circumstances when it is docked in the Tools Tab.
    It will only open when used as a floating tool.


    What is your screen resolution?

    If, as an experiment, you create a new tools tab and add only the Colour editor to it does it then open?


    Grant
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  • Permanently deleted user
    No, does not work on my laptop (XPS13-Res:3200X1800) but works fine on my desktop.
    All other tools can be expanded just fine on the laptop or desktop.
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  • Permanently deleted user
    BTW, if I move "Tools" to the right (CTRL+SHFT+T) it still does not work! All tools work, except "color editor".
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  • SFA
    [quote="Kaweeno" wrote:
    No, does not work on my laptop (XPS13-Res:3200X1800) but works fine on my desktop.
    All other tools can be expanded just fine on the laptop or desktop.


    Based on the description and without having the benefit is seeing it and being able to experiment with it "live" I think you need to create a Support Case and discuss this with Phase.

    As it seems to be specific to one of your machines I think you really need to very knowledgeable support at the technical level that probably does not exist (often) amongst visitors to this User to User forum.

    I would like to be wrong about that but on balance I think a Support Case is the best option.


    Grant
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  • Dave R
    [quote="Kaweeno" wrote:
    No, does not work on my laptop (XPS13-Res:3200X1800) but works fine on my desktop.
    All other tools can be expanded just fine on the laptop or desktop.

    I had this problem on my13" laptop. The solution is to go into Win10 settings and set the scaling to 100% (it is probably set to 150%). This will cure the C1 problem but make everything so small you will strain to read it - you can't win them all. 🤬

    Dave
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  • Permanently deleted user
    My scaling is set at 250 (it says "recommended" beside it) and that makes C1 very usable on a 13 inch laptop. IMHO, if scaling was the culprit then all tools would behave the same way, but this is not the case. Only the "color editor" is refusing to expand, *all* other tools work as they should.
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  • Dave R
    [quote="Kaweeno" wrote:
    My scaling is set at 250 (it says "recommended" beside it) and that makes C1 very usable on a 13 inch laptop. IMHO, if scaling was the culprit then all tools would behave the same way, but this is not the case. Only the "color editor" is refusing to expand, *all* other tools work as they should.

    Mine is 1920 x 1080 and recomended scaling is 150%. The recomended scaling is to give readable size on small hi-res displays. At a rough estimate the color editor tool is 520 pixle high at 100% scaling, at your 250% scaling it is 1300 pixle high and the remaing 500 pixle on your display is not sufficient for border, tool bars,collapsed tools etc so rather than only partialy display the tool C1 chooses to refuse to open it at all unless you undock it. On my machine I removed the histogram tool from the color group and that gave sufficient room for the color editor tool to open without undocking.
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  • Permanently deleted user
    I did what SFA suggested, that is to create a new custom tool tab with just the color editor. That worked fine.
    Obviously, screen resolution scaling is what's causing the problem as some of you have suggested. Thanks to all for your input!
    I consider the issue resolved but somehow not as elegantly as I would've liked. Again, thank you to those who offered help.

    BTW, mixed feelings about CO 11 vs CO10...
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  • Philip Lanum
    I had application size issues and did the following to correct them on my brand new Windows 10 Pro Laptop that has default scaling set to 250% (recommended).

    First - locate the Icon and right click.
    More -> open file location.

    Right click on the shortcut -> properties -> compatibility tab
    Select change settings for all users (Elevated rights) ---- Please note: you should not be logging on with a Admin level account for day-to-day work, that is a virus/trojan attractor.

    Select the box Override high DPI scaling behavior.
    Set the Scaling performed by drop down to System (Enhanced)

    Select Disable fullscreen optimizations.
    Hit OK.

    If I am correct - this should make the OS function properly, since in my case it was not a application issue - but a OS application interaction issue.

    Try this trick and see if it works.
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  • NN635561904720255705UL
    Thank you everyone who offered advice. It was a laptop real estate issue. I created a custom tab for the color editor and it works perfectly. Thanks again !
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