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6.1.1 Crashes

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4件のコメント

  • phillip2446
    yes, i have the same issues. the program will not recognize my 5dmark 2 or my 7d. this is so wrong.
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  • Paul Steunebrink
    [quote="Vic1" wrote:
    I've upgraded to 6.1.1, and things just aren't going right now.

    At times it won't recognize my D200 when I plug it in. I try to restart it (the only way I've figured out how to get it to see the camera) and I get the spinning beachball of death. I have to force quit.

    Anyone else having these issues?

    Please see also
    viewtopic.php?f=40&p=45617#p45617
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  • asifpervaiz2000
    My program can not attach the camera which is Hasselblad 1 with Phase one P 21 digital back.
    Secondly the program crashed without giving any reason /indication.
    Someone help me out getting over it

    Secondly I need to know if the information sent to phase one team by this software --does some one attends it or not which looks like the case
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  • Paul Steunebrink
    [quote="asifpervaiz2000" wrote:
    My program can not attach the camera which is Hasselblad 1 with Phase one P 21 digital back.
    Secondly the program crashed without giving any reason /indication.
    Someone help me out getting over it

    Secondly I need to know if the information sent to phase one team by this software --does some one attends it or not which looks like the case

    Hi, I think we might need quite some more details. And maybe it is better for you that you create a new thread with a catchy title like "P21 back does not connect".

    Details that help are information about your Mac, have you tried another cable, version of OS X and Capture One, has it worked in the past?

    When does the program crash (when you connect, or what)?

    Note that crash reports are not followed up by Support staff contact you for example. Do you need direct contact with Phase One support, you can create a support case from their web site.

    Hope this helps you getting the proper support.
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