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C1 v10 Crashing

Alan Brandt
V10 crashing upon selecting an image in the browser. Any tips?

New catalog, MacOS 10.11.16 i7, 32GB RAM, GTX680 4GB VRAM, catalog & images on SSD (65% free).
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  • Mark Gordon
    ...same issue here
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  • Christopher O'Grady
    Same issue here.

    Trying to open an incredibly important session with v10.

    Thankfully it creates a backup of the session when it converts it to v10 and I can continue to work in v9.

    Early adopter fail...
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  • Christopher O'Grady
    I have a hackintosh with a GTX 960.

    It's OpenCL.

    In preferences I turned off OpenCL support for Display and it does not crash (so far).

    However OpenCL turned on for processing seems to work.
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  • Alan Brandt
    [quote="detroitechno" wrote:
    I have a hackintosh with a GTX 960.

    It's OpenCL.

    In preferences I turned off OpenCL support for Display and it does not crash (so far).

    However OpenCL turned on for processing seems to work.

    Thanks - that seems to take care of it!
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  • Christian Gruner
    This is a known issue for CO10 and 3rd party nvidia cards using the non-standard driver. We're looking into, but I cannot give You an eta.
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  • Alan Brandt
    [quote="Christian Gruner" wrote:
    This is a known issue for CO10 and 3rd party nvidia cards using the non-standard driver. We're looking into, but I cannot give You an eta.

    Thanks - AB
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  • NNN637254559064198001
    [quote="alan_b" wrote:
    V10 crashing upon selecting an image in the browser. Any tips?

    New catalog, MacOS 10.11.16 i7, 32GB RAM, GTX680 4GB VRAM, catalog & images on SSD (65% free).


    Same experience for me, and, the Pro 10 "upgrade" to my catalog now makes me unable to get into my Pro 9.3 program. A huge memory drain on my iMac freezes if I use Pro 10, and Pro 9.3 is now inaccessible. Hey Capture One, you're forcing a loyal customer of many years to have to find a competing RAW processing program! I have a tech support case filed, but noting is working right to find a remedy. Not happy.
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  • Christopher O'Grady
    If you can't open your Capture One 9 session in 10.

    1.) Open a blank sessions.

    2.) Go to preferences > general > hardware accelleration > display: never (leaving processing at auto)

    3.) Close that sesssion.

    4.) Open your Capture One 9 Session.

    5.) Get back to work!
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  • Christian Gruner
    [quote="Triumph Steve" wrote:
    [quote="alan_b" wrote:
    V10 crashing upon selecting an image in the browser. Any tips?

    New catalog, MacOS 10.11.16 i7, 32GB RAM, GTX680 4GB VRAM, catalog & images on SSD (65% free).


    Same experience for me, and, the Pro 10 "upgrade" to my catalog now makes me unable to get into my Pro 9.3 program. A huge memory drain on my iMac freezes if I use Pro 10, and Pro 9.3 is now inaccessible. Hey Capture One, you're forcing a loyal customer of many years to have to find a competing RAW processing program! I have a tech support case filed, but noting is working right to find a remedy. Not happy.


    You can also grab the backup inside the catalog (inside Finder, looking inside the catalog package). Capture One also tells you that a backup is being created upon upgrading of the catalog.
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