Images lost, rectangle white

Vaughn1

• 2010年10月26日 14:32

I did a quick shoot yesterday and downloaded the files. All the images were there and visible. Today I start working on the files in the latest version of CO 5 Pro. As I did some batch changes, some images became just a white rectangle. I tried closing and reopening CO, but those files are still white rectangles. If I select one of the white rectangles, the preview window shows a white rectangle also.

How can I get those files working again?

Vaughn

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  Drew Altdo

  • 2010年10月29日 23:29

  Vaughn,
  Be sure the files physically reside where you are browsing and it's not just the Poxie/Cache files that Capture One is seeing. Ensure the RAW is really there. If it is, move the RAW to a new folder and access it once more from the new location, if the issue persists then create a support case.

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