Capture One 7 user observations
Hi All,
I am new to the forum, am not a professional photographer, although I have been enjoying the use of Capture One since version 4.
Since upgrading to Capture One 7, just like many fellow users in this forum, I have been experiencing numerous crashes under different circumstances, some of them I have sent reports to Phase One.
Despite the inconvenience of the crashes, I am finding that the new raw engine has given my files (from different cameras) a new lease of life, in fact it is almost like I have had an upgrade in the cameras themselves. Basically I am now able to have usable files from notching the ISO up by one stop, there is an improvement in resolution, and much better highlight/shadow recovery.
The most notable change for me is the use of catalogs, which I know a lot of you dislike, but it happens to be a feature that I have been longing for for years. I used to use Aperture purely for cataloguing my files, now it all happens within Capture One.
Ironically, it is also the cataloging that has been causing most if not all of the crashes, I suspect.
I might be a complete idiot in this, but the program seems to be a lot more stable since I started doing the following 2 things:
1) when I switch catalog or sessions, instead of using the icon on the tab tool bar, I use the drop down menu and use 'Open Recent'. I don't know why that is the case but I am not experiencing crashes even with both Display and Processing switched to Auto with OpenCL. (previews do come up a lot quicker with them on auto); and
2) give time for the program to load the previews in the catalog before doing anything with the files; this also applies to slowing down multiple clicks with the mouse. I am using a maxed out 2012 iMac so it is no slouch, but by slowing down (just a fraction) with the mouse clicks, the program seems to be more stable.
These are just my own observations so far, and certainly not cures for the issues that some of you may have.
I am sure Phase One is working frantically on an update to solve these problems.
Cheers,
Max
I am new to the forum, am not a professional photographer, although I have been enjoying the use of Capture One since version 4.
Since upgrading to Capture One 7, just like many fellow users in this forum, I have been experiencing numerous crashes under different circumstances, some of them I have sent reports to Phase One.
Despite the inconvenience of the crashes, I am finding that the new raw engine has given my files (from different cameras) a new lease of life, in fact it is almost like I have had an upgrade in the cameras themselves. Basically I am now able to have usable files from notching the ISO up by one stop, there is an improvement in resolution, and much better highlight/shadow recovery.
The most notable change for me is the use of catalogs, which I know a lot of you dislike, but it happens to be a feature that I have been longing for for years. I used to use Aperture purely for cataloguing my files, now it all happens within Capture One.
Ironically, it is also the cataloging that has been causing most if not all of the crashes, I suspect.
I might be a complete idiot in this, but the program seems to be a lot more stable since I started doing the following 2 things:
1) when I switch catalog or sessions, instead of using the icon on the tab tool bar, I use the drop down menu and use 'Open Recent'. I don't know why that is the case but I am not experiencing crashes even with both Display and Processing switched to Auto with OpenCL. (previews do come up a lot quicker with them on auto); and
2) give time for the program to load the previews in the catalog before doing anything with the files; this also applies to slowing down multiple clicks with the mouse. I am using a maxed out 2012 iMac so it is no slouch, but by slowing down (just a fraction) with the mouse clicks, the program seems to be more stable.
These are just my own observations so far, and certainly not cures for the issues that some of you may have.
I am sure Phase One is working frantically on an update to solve these problems.
Cheers,
Max
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Seems like PhaseOne did a HUGE mistake by releasing Capture One Pro 7. With all these problems I read here I will definitely wait with the upgrade until a stable working version is out. 0 -
It would be really nice if they were more open about fixes, I have submitted support cases. I have submitted multiple crashes, now I admit I don't know if they are going to apple or phaseone, most of the time it looks like Apple's crash reporter, with only a few that are phaseone's. So I zipped up a bunch and added them to the support case. And this is the kind of response I get back:
"Regarding the conflicts that may occur with Capture One 7, we are very much aware that there are bugs in the software. This is quite typical of a .0 release in any software. "
First, I don't care if it is a .0 release or a .9999 release, the amount of BUGS in this software is unacceptable. Then they go on and say they have 100's of beta testers, which I doubt that any of them were using it on a day to day bases, with thousands of images in use. I admit they could have let the software into the hands of some photographers, but I bet not one of them used as their main tool. Would anyone, oh they might of used it for some test shots, and played around with it a little, but when money is on the line, I don't think anyone would use beta software, to much risk. I currently use Aperture with over 200,000 images in it, never see any issues (Aperture Library is over 2TB in size).
Now, I have found a way to get CO7 to work, more reliably, don't use it for anything but editing. Don't use session, don't use catalogs, just editing.
Create a dummy session, (Need this just to allow you to browse the drive).
Browse to the directory containing the images.
Allow CO7 to create the thumb-nails.
Adjust the images, and process them, one at a time.
You can rate them.
All is well, JUST in my case DO NOT DO ANY OF THE FOLLOWING:
Do not do anything while it is populating the browser area.
Move the images into a session.
Sort the images any way.
Add the reference images into a Catalog.
Look at the software funny.
Resort the Adjustment layers.
Process the images more than one at a time.
I would say over 80% of the crashes is when the browser area requires changes.0 -
Try version 7.0.1 http://www.phaseone.com/en/Downloads/Capture-One-7.aspx it is out now. Includes may fixes.
-Lionel0 -
I did, and I want to tell eveyrone that never never change version of Phase one software before the 3rd or 4th update. 👿
eveytime that is a nightmare.
I have issues like hell, crashes and start to be really bored to see phase one people launching their software not ready.
I warned some of my friends about the issues, you know what they answered?
"are you so stupid to work on a new C1?"0 -
It works fine for me with very, very few problems and I would recommend peple try it without hesitation. Especially as the trial version works for a full month.
I've been a long time user of Aperture and I never had any upgrade problems with that software either. However the Apple Aperture forum is always overflowing with people 'surprised' that the latest release is crashing/not perfect/slow/etc. That's software development. Some of the problems are bugs, plain and simple, but some problems are conflicts caused by an individual user's hardware and software configuration and beta testing all these is impossible.
As for Phase One remaining tight lipped about fixes, that's simply not true. Have you ever heard Apple comment about anything? No, neither have I. Unlike Phase One they don't even participate in their own forums, ever. On several ocassions, a Phase One guy has made useful comments and suggestions here to help with specific problems. To expect a running commentary on fixes just isn't going to happen.0
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