Critical bug in C1 5.1 makes Vista crash completely

Christian192

• 2010年02月22日 19:11

Hi.

Can someone confirm this? I wanted to try the new 64 bit tethered shooting feature in 5.1.

Plugin the Firewire
Open the Live Preview
C1 hangs now.
Plug out the firewire cable from the camera
Your computer instantly restarts (You see a blue screen for a half second)

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  Christian192

  • 2010年02月22日 19:16

  Addendom: It doesn't work at all. When you click Capture in C1, it doesn't work (the red LED on the back is now completely on) When you close C1, Vista crashes completely instantly.
  
  So its still unusable ☹️
  
  My computer:
  
  Dual Xeon (8 Cores)
  Vista Ultimate 64
  48 GB Ram

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  Paul Steunebrink

  • 2010年02月22日 19:24

  Problem might be due to firewire driver in Vista x64 and > 4 GB RAM. This is the case in Windows 7 x64, not sure about Vista.

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  Christian192

  • 2010年02月22日 19:46

  Yes it is, but I thought Phase One had fixed it with the newest 5.1 release, because in the Change log it says: Fixed issue with tethered capture on 64-bit versions of Windows if the computer has 4GB or more installed memory.
  
  I just wonder which "issue" they have fixed, since it still does not work at all 😂

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  Drew Altdo

  • 2010年02月23日 14:55

  Christian,
  Create a support case and we'll look into it.
  The "red LED on the back is now completely on" may indicate something other than a software conflict.

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