C1 crashing when opening session

Dimitri Lowette

• 2011年01月31日 22:12

Hi,
My C1 is always crashing when i tried to open an existing session!.
It's also crashing sometimes for any reasons!
Completely unstable on my computer!
D.

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  Zach2

  • 2011年02月01日 08:08

  I'm getting this too in 6.1, constant "unexpectedly quit" messages. Tried making a new session, trashed the preferences, no change. I may have to go back to 6.0.1

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  Drew Altdo

  • 2011年02月01日 14:34

  Crashes typically yield Crash Reports. If you can provide those to us through a Support Case we can help you identify the issue.

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  molmotta

  • 2011年02月01日 14:58

  I cant even start my newly upgraded C1 6?! It just "unexpectedly quits" each time I try to start it.
  😭

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  Zach2

  • 2011年02月01日 20:27

  I'm working through a support case right now, but for all of you, I tried switching back to the default workspace and rearranging everything back to where I like it from there and somehow that has helped.

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  Dimitri Lowette

  • 2011年02月01日 20:57

  Support case is created.
  But what do I do now! I have to do a lot of editing, transform and it's impossible to work with my C1.
  Photoshop, for maybe 2 year, NEVER crash!!!!!! Photo mechanic for 10 years, NEVER crash!!!!! DPP NEVER Crash!!....
  Pfffffffffff, a desperate customer!
  D.

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  Paul Steunebrink

  • 2011年02月01日 21:29

  [quote="dimitri" wrote:
  how do I do a support case?
  D.

  
  This is the site: http://www.phaseone.com/supportmain.aspx
  Here you read instructions: http://www.phaseone.com/en/search/artic ... nguageid=1

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  Dimitri Lowette

  • 2011年02月01日 21:37

  thanks

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  Zach2

  • 2011年02月04日 01:55

  For me it also seems that the output recipe was causing problems. (sRGB JPEG, nothing weird sadly) Changing that helped, although that's not exactly helpful I know.

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