"Could not generate previews" message

johnontheroad

• 2014年03月29日 07:49

My C1 has been working well... until today. On today's imports, I get the message "Could not generate previews" and some of the images are pixelated and VERY jagged. Yet other images from the same import have no problems. Also, images from prior imports show fine.

I closed and started C1, I rebooted, I checked several preferences and now none of the images from today's import show correctly (but prior imports are fine). I imported the same images into another program (Aperture) and they show fine.

Seems to me this happened once before but no recollection about what I did. Any suggestions on corrective action would be much appreciated.

-- John

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  Drew Altdo

  • 2014年03月31日 10:54

  John,
  Please select the images, right click, choose "Regenerate Preview" and then restart the software.
  If you continue to have issues please create a support case.

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