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Where are my Thumbnails?

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  • Drew Altdo
    Shin,
    In the screenshot the import is still occurring so the thumbnails may not have been generated yet.
    Beyond that, after the import has finished, the thumbnails may be there but can't be read correctly. Capture One may think the thumbnail is correct and therefore the regenerate preview will not change the file.
    If you're using a session, as an extreme measure, you can force the software to regenerate the proxie files from scratch by deleting them.
    They will be in the "CaptureOne" folder in the "Cache" among your RAW files. Simply quit the software and delete them, then relaunch and they will be regenerated.
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