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White Balance presets list empty

Ira Weiss
Hi all,
Has anyone had an issue where in the White Balance tool the mode list only has Shot? I would expect to see a complete list:

Shot
Direct Sunlight
Shade
Cloudy
Tungsten....

Any suggestions on how to get the list back?
Thanks
Ira
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  • Ian Wilson
    Moderator
    Top Commenter
    Are you sure that you are dealing with a raw file? You won't see the presets for other files.

    Also, are the files from a supported camera?

    Ian
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  • Ira Weiss
    Yes, of course I'm having the issue with RAW files. I checked both NEF and DNG files and have the same issue.
    Thanks
    Ira
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  • Ian Wilson
    Moderator
    Top Commenter
    OK - worth checking! And is it a supported camera? (And what version of Capture One are you using?)

    Ian
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  • Ira Weiss
    I finally realized that this is happening to all my images that were part of my imported Lightroom catalogue. Most of the files are DNG, as I used to convert all my NEF files to DNG.
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  • Ira Weiss
    Since I missed the question earlier, I'm using Capture One 12.1 and the RAW files are from a D800e.

    Interesting that CaptureOne support hasn't responded to my note articulating that the white balance present list is empty for my Lightroom imported DNG and NEF files. Just wondering if other users who have imported their Lightroom catalogue have an empty or full populated white balance preset list.

    Thanks
    Ira
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  • SFA
    [quote="NNN636937187209891793" wrote:
    Since I missed the question earlier, I'm using Capture One 12.1 and the RAW files are from a D800e.

    Interesting that CaptureOne support hasn't responded to my note articulating that the white balance present list is empty for my Lightroom imported DNG and NEF files. Just wondering if other users who have imported their Lightroom catalogue have an empty or full populated white balance preset list.

    Thanks
    Ira


    Ira, this is a User to User forum by intent not a Support forum. I'm not clear what "my note" in your comment refers to.

    If you wish for a direct personal response to your question from the Capture One Support Team you should create a Support Case that they can use as the basis for their response to you and any replies you offer to them.

    Lightroom converted DNG files will likely not have the information required to know what the original WB assessment settings were and how to work with whatever information is available.

    Are you sure about the NEF files? Are they using any special camera features that may not be supported or in some way "fix" the WB settings so that and standard variation that might be applied to RAW files can no longer be applied?


    Grant
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  • OddS.
    [quote="NNN636937187209891793" wrote:
    Since I missed the question earlier, I'm using Capture One 12.1 and the RAW files are from a D800e.

    Interesting that CaptureOne support hasn't responded to my note articulating that the white balance present list is empty for my Lightroom imported DNG and NEF files. Just wondering if other users who have imported their Lightroom catalogue have an empty or full populated white balance preset list.


    DNG is not the generic raw format that Adobe wants us to believe. It has been on the forums several times, and it is official from Phase One that the DNG must be from a camera that C1 supports. Adobe's DNG converter is NOT a supported camera, it isn't a camera at all.

    C1 can work with DNG from Adobe's DNG converter provided that original raw data from a supported camera is embedded in the DNG. It is my impression that few people sets the DNG converter to embed the original raw data, probably because of the increased file size of the resulting DNG.

    Here is a link to a fairly recent post where forum member GordW cites a DNG-related answer from Support: viewtopic.php?f=52&t=33371&p=159664&hilit=dng#p159664

    You may also read the answer to question "#9-Does Capture One Support DNG Files?" in Paul Steunebrinck's FAQ here: https://imagealchemist.net/capture-one-faq/

    Here is a citation from C1 12.1.1 release note (https://www.captureone.com/en/features/release-notes ):

    Capture One DNG colors
    Capture One has the ability to treat and display camera files that were converted to DNG,
    as if it was the original RAW. The file in question has to come from a camera we officially
    support with native RAW support and the RAW data also needs to have been embedded in
    the DNG at the point of conversion. Note we do not support Adobe Lens or Color Profiles
    in this workflow.

    All DNG's are not born the same. That is not "feature" unique to DNG. There is hardly a single application on the planet to handle all existing variants of TIFF. I believe most image raw files are actually TIFFs by nature.

    More to the point, Nikon's software Capture NX/NX2 modifies .NEF files. Applications that handle NEF files straight from a Nikon camera, may fail with NEF files visited by Capture NX/NX2. Nikon's newer application Capture NX-D does housekeeping in proprietary sidecar files and leaves the NEF unchanged. Adobe may do some housekeeping in DNG files in the sense that a DNG may change. Capture One does not modify DNGs, not even where it could be OK. Embedding metadata and post process preview image would be a nice to have. But it seems like Adobe feels free to do that to DNGs.
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  • mli20
    [quote="OddS" wrote:

    All DNG's are not born the same.

    And why would anyone expect that?: DNG is an extensible file format.

    [quote="OddS" wrote:
    There is hardly a single application on the planet to handle all existing variants of TIFF.

    Not to be expected either: Any application only needs to handle the TIFF variants relevant to its functionality.

    [quote="OddS" wrote:
    Applications that handle NEF files straight from a Nikon camera, may fail with NEF files visited by Capture NX/NX2

    Most likely because they do not understand the NEF-compliant extensions added by Capture NXx. The application itself thus is not NEF-compliant.

    More than a few software vendors have trouble with the concepts of extensibility and format compliance, and/or are taking a shortcut too many. No wonder many users get confused.

    MLi
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  • Ira Weiss
    Thank you for all the replies, and yes I understand that this is a user forum and not a support forum. My main question is whether anyone else had seen the same issue with DNG files on C1.

    I must admit that I'm surprised to at some of the responses, as I have shot all my images from supported cameras (D700 and D800e) and used Lightroom to convert the files to DNG. I double checked Lightroom to and validated that I did not select to embed the original raw file (not because of size, just didn't think it was necessary). Having said that I used Adobe's own software to convert to their DNG format, so I would expect that Lightroom adhere'd the the standard they wrote for DNG and the required data is still there as the original camera is a supported camera.

    I have submitted a support case and have sent a file to C1, they have come back and said they would submit it as a bug to their R&D team.

    Thanks again for all the responses!
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