License transfer

NN201113UL

• 2008年03月20日 04:12

I have a licenced version of C1 Pro v3.8 - if I decide to sell this, is the licence transferable? What do I need to do?

C1 v4 has taken forever to be released, and apparently has a host of issues/bugs, the pro variant is nowhere to be seen and in all honesty I'm probably better off selling what I have and moving to another RAW convertor than hoping Phase One can deliver...

From what I see, a lot of long term C1 users are leaving C1 in droves, moving to other RAW convertors for exactly the reasons that I am considering...

Dave

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  Jonathan Gilbert

  • 2008年03月20日 15:40

  Hi Dave,
  
  As per the license agreement, licenses are non transferable. http://www.phaseone.com/home/Content/Su ... nguageid=1

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  NN201113UL

  • 2008年03月20日 23:39

  Thanks Jon, however, I suspect like most EULAs, they are NOT legally valid in most countries. I might just test this in an Australian court of law.
  
  I guess there's a reason why I have an intense dislike of proprietary software, and prefer FSF based software.
  
  edit: Based on this, I most certainly won't use Phase One software again, and certainly won't recommend it to others.
  
  Dave

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  Bruce2

  • 2008年04月16日 02:23

  So if I wanted to sell my licensed copy of Capture One that I have invested about $1000.00 into you will not honor the sale and transfer of ownership?
  
  You know at this point, you guys at Phase One are just pissing off everyone with your service.
  I purchased a 5 user license on the promises your made on the faster and better product coming out last your to replace Capture One Pro. 17 months later I see nothing.
  
  How about a refund then?

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  NN201113UL

  • 2008年04月16日 02:57

  I don't believe that Phase one can legally do it - it would be most certainly a restriction of trade under the Australian Trade Practices Act 1974.
  
  I am of the belief that the software industry is the least policed consumer product in existence, and it is the sole cause of poor quality software, poor service from software vendors (basically a FY attitude).
  
  This is why I prefer open source software as a general rule - better written software, open code, etc etc.
  
  Part of the issue here is that upon installing, Phase One requires a unique code to be entered, to validate the software. The only way to work around this is to either contact Phase One to obtain it, or use a key generator. I do not endorse the 2nd way, it is ILLEGAL. That leaves the first way, and if Phase One sees a new owner, they will almost certainly not provide a registration key to validate the software install. Whilst I'm positive that Phase One cannot legally refuse to do so in Australia (provided proof of transfer of ownership is provided), being in Denmark, there is no way that the Australian courts can enforce a local decision. Other than stopping the import of all Phase One products via a court injunction of course. That still doesn't help the end user - us.
  
  Come on Phase One - grow up and treat your customers with respect, not like they are criminals. We have waited a long time (well some of us have) for version 4 - the pro version is still not available. Information is not readily forthcoming either. If you are wondering why you are losing market share to other applications in this field, I can explain why. It doesn't take a rocket scientist to figure out - treating customers bad + long delays + lack of information + no new products that keep up with the competition = customer migrations away from your product.
  
  Dave

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  Jonathan Gilbert

  • 2008年04月16日 16:49

  First of all, restrictions on selling "used" software licenses is nothing unique to Phase One. In fact this is pretty much standard for all licensed software.
  
  When you purchase software you are not actually purchasing the software itself, but rather a license to use it and benefit from its use.
  
  This is very similar to the way commercial photographers sell photographs. You do not sell the photograph itself (with the exception of a very expensive full buy-out) but rather the rights to use it.
  
  With that said there is really nothing more to say on this matter so I am closing this thread.

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