No more jpegs and tiffs in browser

Horst Werner

• 2011年02月17日 19:34

Help! All of a sudden CO 6.1.1 does not show jpgs and tiffs any more in the library tool - cannot access the files - what's wrong here? Any idea? Or need for a support case?

0

• 

  Permanently deleted user

  • 2011年02月17日 19:41

  Do you have tiff and jpeg browsing/editing turned on in the preferences?

  0
• 

  Paul Steunebrink

  • 2011年02月17日 20:17

  [quote="Alex1" wrote:
  Do you have tiff and jpeg browsing/editing turned on in the preferences?

  
  This setting only affect editing, not browsing. Images should turn up anyway, with or without eye-symbol (meaning read-only, when editing is deselected in preferences).

  0
• 

  Paul Steunebrink

  • 2011年02月17日 20:18

  [quote="horst45" wrote:
  Help! All of a sudden CO 6.1.1 does not show jpgs and tiffs any more in the library tool - cannot access the files - what's wrong here? Any idea? Or need for a support case?

  
  The library tool should show the folder. The browser is the place to show the contents of that folder. Do you see the folder with tiffs and jpegs?

  0
• 

  Horst Werner

  • 2011年02月17日 21:29

  no, it counts the images left, but does nor show the images right. Sorry for the confusing names - its the brwoser that does not show any more jpgs and tiffs.

  0
• 

  Paul Steunebrink

  • 2011年02月17日 22:10

  [quote="horst45" wrote:
  no, it counts the images left, but does nor show the images right.

  
  Maybe it is my lack of imagination, but I have a hard time to understand what you try to tell.

  0
• 

  Horst Werner

  • 2011年02月18日 05:39

  Using CO 6.1.1 I see no more jpgs and tiffs in the browser. I only see raw-files. Nothing else. Before I could see all images as preview. So where is the switch to show jpgs and tiffs in the browser again?

  0
• 

  Paul Steunebrink

  • 2011年02月18日 07:23

  There is no such switch. Jpegs and tiffs should always show. If you used a previous version of CO6 you could reverse the update and see it that makes the difference. Otherwise, I would open a support case.

  0
• 

  Horst Werner

  • 2011年02月18日 09:37

  So I returned to 6.1, and now everything works fine - except the "usual" "out of memory" breakdowns, esp. when using keystone-correction.

  0
• 

  Paul Steunebrink

  • 2011年02月18日 14:53

  [quote="horst45" wrote:
  So I returned to 6.1, and now everything works fine - except the "usual" "out of memory" breakdowns, esp. when using keystone-correction.

  
  May I encourage you to report your issue in a support case to Phase One? Such upcoming issues between updates, appearing random, need their attention.

  0
• 

  Luke Miller

  • 2011年02月18日 15:49

  On my Windows XP installation if in the View -> Global Filters tab I have Always Hide JPG and Always Hide Prosessed TIFF checked those file types will not show in the browser.

  0
• 

  Paul Steunebrink

  • 2011年02月18日 16:32

  [quote="Luke_Miller" wrote:
  On my Windows XP installation if in the View -> Global Filters tab I have Always Hide JPG and Always Hide Prosessed TIFF checked those file types will not show in the browser.

  
  Excellent, Luke! So there is a switch (new feature in CO6). Learning on the job. Now wait whether this solves the OP's issue.

  0

投稿コメントは受け付けていません。