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Dual monitor mirroring issue

Nicolas Kern
This may be an operating system issue but just in case I wanted to check in here:
I'm running OS 10.12.6 on a 2013 macpro, recently wiped and reinstalled.
When mirroring to two screens and running capture one 10.1.2.26 I get menu titles highlights on ONE of them.
When I move the C1 window they vanish, and when I change toolbar they reappear.
This appears to be a capture one specific issue.
Has anyone else had a similar issue? Was there a fix beyond wiping the machine?

Highlights on one screen:
https://i.imgur.com/6f90d4c.jpg

No hightlights on the other:
https://i.imgur.com/v9bpsih.jpg

Thanks,
N
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コメント

12件のコメント

日付 投票
  • Paul Steunebrink
    Best to open a support case with Phase One.
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  • Visio Production
    I have the same problem. I've tested different things and found out that there is a conflict with EIZO's ColorNavigator and CaptureONE. Probably an issue with the "Beta" Eizo Calibration introduced in CaptureONE and ColorNavigator.
    I'm testing some more right now but it's clear that it's a problem. Further more CaptureONE's beta only allows you to calibrate at 5003K and 120 Luminance when I normally calibrate at 5800k and 90 Luminance. Found that if EIZO's ColorNavigator doesn't launch automatically at startup, everything works but once you start it everything bugs up.
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  • Nicolas Kern
    [quote="VISIO" wrote:
    . Found that if EIZO's ColorNavigator doesn't launch automatically at startup, everything works but once you start it everything bugs up.


    Just tried that and it didn't fix the issue for me. But an interesting thought!
    I'm going to wiped the system today and see if that changes things.

    Thanks for keeping the search going!
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  • Visio Production
    So I tried more things and found that it's actually the ColorSync profile of the calibration made by ColorNavigator that make the monitor recopy bug with CaptureONE 10. If you put back the native ColorSync profile of the EIZO monitor, everything goes back to normal.
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  • Nicolas Kern
    [quote="VISIO" wrote:
    If you put back the native ColorSync profile of the EIZO monitor, everything goes back to normal.

    Any chance you could elaborate what you mean by that? I’m not quite sure I follow.

    Thank you!
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  • Visio Production
    When you calibrate your EIZO monitor with ColorNavigator, it saves the calibrated ICC profile in the user's library under ColorSync/Profiles. It's that profile saved by ColorNavigator that (for me) makes the screen recopy bug up. If I go in the System preferences under Monitors and select the default EIZO profile (for me CG246) everything goes back to normal.
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  • Nicolas Kern
    You are correct. I am finding the issue to be system wide though.
    That is to say titles get highlighted in OS items as well, i.e. the dock. Not sure if that means that Capture One is not at fault at all, but it is possible. From my point of view it may be an Eizo Color Navigator issue with OSX? I'll check with their support, see what they say and will report back.

    Thanks!
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  • Visio Production
    For me it's system wide only if captureONE and ColorNavigator are both turned on.
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  • Nicolas Kern
    No word from Eizo. Reprofiling the screens ended up doing it for me.
    All good now, color navigator on or off.
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  • Visio Production
    What do you mean by reprofiling?
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  • Nicolas Kern
    recalibrating. running color navigator, checking the color, on each screen again.
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  • Visio Production
    Ah ok. That didn't work for me.
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