Capture one 8.2.2 processing slowing down

David Papas

• 2015年05月07日 22:29

I use Capture one with both Phase one and canons, I have noticed that when I process a very large folder of raw files. Say like 400 with my Canon 6D, at first each file is processed very quickly like 5 -6 seconds, but as the process batch goes on each one processes slower and slower until when I am about half way through each file is taking a full minute to process. I am on a 2009 Mac Pro with 16 gigs of ram, and a good video card. everything works super fast the first time but when doing a batch it get's slower and slower, eventually I quit the program and re open and restart the que and it is fast again for a while. I used to do this regularly in C1 7 without this problem, any one else have this issue?

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  Markus Dettweiler

  • 2015年05月21日 20:44

  Hi David,
  
  i have the same problem. But only on one computer. On an other one it runs superheats all the time.
  Did you find a solution?
  
  thanks
  
  Markus

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  Dubin Laurent

  • 2015年05月28日 07:58

  Hi !
  
  the same for me.
  8.2.2 was slowing down all the machine during the development ands not 8.2.1
  disappear after cleaning with onyx ; wait and see !
  
  Laurent

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  Dubin Laurent

  • 2015年05月28日 12:50

  Hi !
  
  the problem is back
  and I try again with 8.2.1 and everything is fine
  
  there is really a bug in the 8.2.2 !!

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  David Papas

  • 2015年05月28日 16:59

  Going back, it does seem to be doing this with both my Phase One back and Canon files. I am on a 2009 Mac Pro with Mavericks. Well, it is good to hear other people are having this problem maybe Phase One people will be able to track down the problem. I have been using this program for 15 years and have a very Love/Hate relationship with it. Maybe I will down grade to 8.2.1 for the time being.

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  Dubin Laurent

  • 2015年06月02日 13:14

  Hi everyone !
  
  I just try the 8.3 which react the same as 8.2.2 ...
  
  I just notice something new : 8.2.1 developing is using the fan of my computer at quite full speed and very quick. 8.2.2 and 8.3 are developing slower but don't use the fan so quick and not full speed.
  I make the test many times and it reproduces each time.
  
  does someone have the same behavior ? it seems that P1 changes really something in the process of developing ...
  
  macbook pro 17" end 2011 ; i7 quad cores ; 16Go RAM ; ssd crucial m500 : AMD 6770 1024 Mo

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  David Papas

  • 2015年06月02日 16:54

  I just loaded 8.3 and have not had time to check the slowing down process yet. In my case and some others it is progressive, process is fast at first and then slows down going from 5-7 seconds to almost minute each after 200 images.
  I don't think the support people look on here any more. I will try and check out the behavior in the new version and do a support case.It would be frustrating though if they came out with a new version already without fixing this. There have been several people on here commenting on the problem now. If you did not process more then a few images at a time you would not notice it.
  I have done a support case in the past for other issues and it was not very satisfying, I was instructed to go through a lot of work re installing and cleaning things out. Then was told there was nothing they could do. It was only later after numerous other people reported the same issue that they fixed it.

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  dredlew

  • 2015年06月03日 04:49

  Just confirming that the update to 8.3 did not fix the issue for me. Still the same... Will file a support case as well.

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