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batch process issue

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  • ruskinphoto
    Since writing the above post, I've downloaded 3.7.7 and found that although I seem to be able to batch process OK, the thumbs are still doing so while grey and therefore inactive.

    Quite why they're doing this is thoroughly confusing but if it works, that's fine by me. Just hope that continues.

    Some confirmation that 3.7.7 is minus a batch process bug would be helpful.

    Thanks,

    Richard.
    0
  • Anonymous
    HI-
    check your thumbnail preferences- change the color of appearance - so that your selected thumbnails are for example Pick an orange color for active selection.
    There is a graphite ( grey) choice so that could of been the issue.
    should also work in 3.76- there are no known issues for a bug on this.
    Has to be something within the workflow,
    some suggestions:
    1- Make sure images are RAW
    2 - confirm you have a little green check for tagged
    3- select all tagged/ process
    4- confirm the amount being processed- by counter on lower right corner or batch processing tool.

    We have a known issue list, so that everyone can be aware of what bugs are out there and what is being done about them
    that is located here: http://www.phaseone.com/Content/Support ... 20-%20Main
    subsequentially-
    All fixed or addressed bug issues are listed in the release notes of the latest version of software.

    Kind Regards-
    JRA
    Phase One Support US
    0
  • ruskinphoto
    Yup - that was it. Selected thumbs in Preferences were indeed graphite colour and now they show up as my chosen red.

    Thanks very much.

    Richard.
    0

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