Bug: Exiting slideshow makes Windows task bar "forget" C1

Ryan Johnson

• 2018年02月15日 04:14

Slideshow/F11 fullscreen viewer feature has a glaring bug:

Steps to reproduce:
1. F11 to slideshow.
2. Quickly click on the X button to escape
3. The Capture One GUI disappears, except for floating controls.
4. The C1 application disappears from the task bar, as though it has been closed.
5. Alt+Tab does not show C1, either.
6. Task Manager indicates CaptureOne is still an active process.

Why is there no bug-reporting website for C1? It has a number of bugs, despite an overall great experience.

https://i.imgur.com/D1LrZb7.png

0

• 

  HansB

  • 2018年02月15日 07:30

  [quote="NNN636460510036837282" wrote:
  ...
  Why is there no bug-reporting website for C1? It has a number of bugs
  ...

  
  There is.
  
  To file a support case, have a look at their website, https://www.phaseone.com/, and choose 'Support'.
  Or use one of these direct links:
  http://support.phaseone.com/, https://www.phaseone.com/SupportMain.aspx
  
  At the bottom, you can choose the support you are looking for.
  You'll need to log in at this point if you have not already done so.
  
  The rest is self explaining:
  Personal information and a description of your question, bug, or feature request.
  
  
  Regards,
  Hans

  0
• 

  Ian Wilson

  Moderator

  • 2018年02月15日 08:49

  

  Or go to Capture One Support on the Help menu within Capture One.
  
  Ian

  0

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