local adjustments ignored, HELP

kiran mistry

• 2014年06月10日 13:54

Hi

Can somebody help please, urgently!

I have edited through some 600 files many of which have numerous local adjustments. I have processed them and noticed that none of the local adjustments have been applied and today when I open the raw files again, none of the local adjustments are visible on the images.

The list of local adjustments are visible in the window/tab but they do not show any change to the image. I cannot even press the M key to show the red mask.

All other adjustments, such as cropping, white balance, exposure etc. are ok. Only the local adjustments are not being applied.

Does anybody know how to resolve this, I have a client urgently waiting for their files.

Many thanks for any help.

Kiran

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  Paul Steunebrink

  • 2014年06月11日 07:29

  Kiran,
  
  Session or catalog?
  
  If session I would try to open the images from a different session (make a new session and browse to the image folder).

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  kiran mistry

  • 2014年06月11日 08:17

  Hi Paul
  
  They are in a Catalogue. Strangely, this behaviour is only happening to this folder of images.
  
  Regards
  
  Kiran

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  Paul Steunebrink

  • 2014年06月11日 15:14

  Hi Kiran,
  
  You could try a verify of the catalog (File menu). Alternatively, you could try an export (File, Export, Original) of the original raw file WITH adjustments to an temporarily location and open them from a session or another catalog.
  Last, try with OpenCL set to Never for processing in the Preferences.
  
  By the way, are you up-to-date with updates? (7.2.2 is current).
  
  If all else fail, open a support case.

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  kiran mistry

  • 2014年06月11日 20:05

  Hi Paul
  
  I have just exported a bunch of files and imported them into a new Session.
  
  Interestingly, the Background Layer adjustments are still the same but any Layers above have all disappeared in this new Session, even though they are still showing up in the original catalogue.
  
  I have opened a support ticket and sent an exported file, but I guess they will see the same thing (image without layer adjustments). I've also sent a screen grab which clearly shows all the layer adjustments as I see them in the original catalogue.
  
  Thank for all your help.
  
  Kiran

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  Victor Sguassero

  • 2014年06月12日 14:02

  Hi Guys
  
  I've just had the exact same thing happen to me.
  
  My session folder refuses to show the local adjustments i've made. I've followed all the steps described above but nothing seems to work.

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  Paul Steunebrink

  • 2014年06月12日 14:03

  Would be interested whether you are using CO Pro 7.2.2 or an earlier version?

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  Victor Sguassero

  • 2014年06月12日 18:33

  I'm using 7.2.2

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  kiran mistry

  • 2014年06月13日 06:12

  Hi
  
  I'm on 7.2.2 also. Glad it's not just me with the problem but not glad it's happened. ☹️
  
  Kiran

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  Paul Steunebrink

  • 2014年06月13日 07:38

  [quote="NNN634400166237778848" wrote:
  I'm using 7.2.2

  
  I suggest you open a support case also, as user Kiran did. I recall this was an issue with early releases of CO7, but it appear to resurface again in yet unknown circumstances and intermittently.

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  Robert Davis

  • 2014年06月15日 16:27

  I have exactly the same issue. Tried all the above steps. Probably open another support case but I already have another case open.
  
  I've lost count of the number of bugs and niggles I've come across since switching to C1. It's a good job it's excellent otherwise!

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