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Media Reader won't download the second CF card, only the 1st

Walt1
Phase One Media Reader Phase One A/S 2004

Media Reader usually starts when I insert a CF card, but when I insert the second of a series of CF cards, it won't download from that CF card. It seems to think it has already done it. The "Import" button is greyed out. How do I get Media Reader to download all images from a series of CF cards (usually only two cards)?

I'd like the file names to continue in sequence following the file names from the first card.

Windows XP 2 gig ram.

Walt B
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  • Walt1
    Can anyone make a suggestion? Have I missed something in setting this up?

    Walt B
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  • Anonymous
    waltb,

    When you have multiple CF cards to download, do it the old fashioned way using Windows.
    Then use Browse... to select and establish as Collection/Session in Capture One
    And finally use the Batch Rename tool to rename all images.
    See Knowledge Base article:

    http://www.phaseone.com/HOME/Content/Su ... 20-%20Main

    Cheers,
    K C
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  • Andrew Michael
    Walt - is this on a USB or Firewire reader? I'm using a Sandisk USB reader and once you've done the Windoze "safe to remove hardware" bit, Windoze won't recognise another card until I unplug the USB cable to the reader and reconnect it. I then insert the new card and Media Reader pops up again. See if that helps?

    Andy
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  • Walt1
    I understand, however, my USB reader is built in and cannot be unpluged. Also, I suspect the the Media Reader would try to name the files taken from the second card starting from "000" and would conflict with the file names from the first card.

    I had hoped that there would be a simple solution, something I overlooked. I really don't want to fool around with the process -- just plug in the cards and "go."

    Still looking. And hoping. Thanks.

    Walt B
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  • Andrew Michael
    No, in my experiance Media Reader correctly names the files from the second card in sequence and won't clobber the existing files. I think your problem isn't actually a Media Reader issue - does Windoze recognise that you've changed the card?

    Andy
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  • Walt1
    No, it opens but the "start" button is greyed out for the second CF card and I cannot get it to start the download.
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  • Andrew Michael
    Can you see the second card in Windows Explorer or My Computer? I think you may have the same issue that I have, which is a problem with the Windoze USB driver, not Media Reader.
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  • Walt1
    Oh yes, Windows (XP) sees the second card just fine, and is the method I choose to use to download the files from both the first and second card, when I have more than one CF card to download.

    The problem is the Media Reader will recognize the first card and download the files from it properly, but when I insert my second CF card in my internal card reader, Media Reader will not recognize it as a new card, the "Import" button is greyed out and I cannot download the second card. I must then download the files the "old fashioned" way, by drag-n-drop in Windows, and then my files are named differently, and I have a big mess with file names.

    I also have the option of using ACDSee's "Device Detector. " That will recognize the second CF card, but will name the files starting from 000 again (ie, does not know it is a 2nd card in a sequence of two), and I have the problem of the new files not named in sequence.

    wb
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  • Andrew Michael
    Hmm - does the Media Reader window pop up by itself when you insert the second card?
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  • Anonymous
    AJMichael-
    My experience is that it's hiding behind the windows media reader after inserting card. It also sits in the system tray , ( I have auto login off) so all you have to do is click on the icon and import.

    regards-
    JRA
    Phase One Support
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  • Walt1
    Well, it must be a miracle. Either that or I'm really dumb. 🤓

    I tried again to download from two cards in sequence, and tonight Media Reader performed exactly as I had hoped. It recognized the second card, download the images, and it continued the naming sequence for the files.

    All is well, and I don't know how or why. I do know it did not perform this way after several tries in the past.

    Thanks for taking the time to help. It is appreciated.

    Walt B
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