Loss of adustments

Antony Grant

• 2013年03月19日 08:38

I am using the latest version of Capture One (7.1).
If I leave a working session to go to another session, and then return to my working seesion, I am loosing all of the changes that I have done to the RAW files. This consists of the loss of; metadata, cropping, white balance, style presets, exposure balance etc.
I allways shot tethered, capturing in EIP format, which I beleive is meant to stop these types of problems.
With theses problems it makes my work and all of my peers in the British Library very difficult.
Capture 6 doesn't have these issues, so can you sort this out ASAP.

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  SFA

  • 2013年03月19日 10:28

  TGrant,
  
  It may be worth pointing out that this is a User to User forum. Whilst you may get some useful information and helpful ideas from the members here (I would suggest closing one session before opening the next although I have to say I have not yet seem such a problem myself but will now double check ...)
  
  If you wish for the Capture One development teams to look at the problem you have you will need to raise a support request for them to work on. I understand their response times are pretty good. There is a link for that activity from the web site or from the Help menu in Capture One.
  
  Hope that helps.
  
  
  Grant Perkins

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