TIFF files are not imported

DreamLight

• 2016年12月29日 04:53

Hello.

I'm new to CO, although I worked for years with LR. It seems that CO does not import TIFF files of any kind. I tested it with a file made in PS and the image doesn't get imported in CO. Is this a known issue? Is there a workaround? Without TIFF workflow one cannot do round trips from CO to PS and back. It seems surprising that such an omission exist is a software that is at the 10th version.

Thanks in advance.

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  Ian Wilson

  Moderator

  • 2016年12月29日 09:15

  

  TIFF files can be imported and adjusted. However, you may need to check a setting in Preferences. On the Image tab in Preferences, there are check boxes for Enable JPEG editing, Enable TIFF editing, and Enable PNG editing. Are they selected?
  
  Ian

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  DreamLight

  • 2016年12月29日 13:42

  Hi.
  Yes, they are all enabled.

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  Ian Wilson

  Moderator

  • 2016年12月29日 14:03

  

  Then maybe it is worth having a read of this thread Does the TIFF have layers?
  
  Ian

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  DreamLight

  • 2016年12月29日 14:28

  No layers, just the simplest of images.
  
  Thank you.

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  DreamLight

  • 2016年12月29日 14:38

  I solved it!
  
  I kept staring at CO and at some point I said to myself: it is as if there is a filter that hides TIFF files. After poking aroun din the UI, I just started with CO, I found the "Global filters" option in the View menu. I don't know how but the "Always Hide Processed TIFF files" option was enabled. Once disabled all the TIFF files showed in the browser.
  
  Cheers.

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  Ian Wilson

  Moderator

  • 2016年12月29日 14:55

  

  Have you only tested it with TIFF files created using PS? Have you tried a TIFF file from some other source?
  
  You could try this (8 bit)
  
  and this (16 bit version of the same image)
  
  (Both exported by me from Capture One as TIFFs. They have the .tif file extension. You could also try renaming them to use .tiff and see whether that makes a difference.)
  
  Ian

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  David Vercruysse

  • 2016年12月29日 15:05

  Hi guys,
  
  Capture one supports tiff files, without layers or with photoshop layers (since version 9.3 if I remenber well 🙄)
  With tiff layered photoshop files, capture one pro 9 is lagging , but much better with version 10. (even more with big file like than 1 or 2Go)
  
  Also, If capture one doesn't import some files (capture one bugs), (in catalogue ?) it's because there is one or more file that it doesn't support very well, somewhere in the catalogue (like psd's, or videos files like avi, mov etc..)
  Check for thoses files in the catalogue, put them elsewhere apart, after that, repair the catalogue and it should work fine ! 😊
  
  Hope this will help you
  
  David

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