Phase One Big Crash Please help
After shooting 150 images all day phase one has crashed.... hard.
we are shooting tethered to a canon eos 1ds MKII and using c1pro 3.7.3. The client was tight on a deadline and we had finished shooting as we were editing through the last few shots, phase one was processing 20 images and exporting an .html web index for the client to view low res version of the photos. The program unexpectedely quit and now when C1 is opened it can not find the file for the session. The session folder on the desktop now only contains a captures folder with capture settings in it. Nothing else! no process folder, no trash folder.. and most importantely no images! after numerous spotlight searches the images are no where to be found and time is getting tighter and tighter. Does this scare anyone else? Can anyone help?
we are shooting tethered to a canon eos 1ds MKII and using c1pro 3.7.3. The client was tight on a deadline and we had finished shooting as we were editing through the last few shots, phase one was processing 20 images and exporting an .html web index for the client to view low res version of the photos. The program unexpectedely quit and now when C1 is opened it can not find the file for the session. The session folder on the desktop now only contains a captures folder with capture settings in it. Nothing else! no process folder, no trash folder.. and most importantely no images! after numerous spotlight searches the images are no where to be found and time is getting tighter and tighter. Does this scare anyone else? Can anyone help?
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Hi there!
It is weird... I had numerous C1 Pro crashes... The applications would just quit. It always makes my heart skip a few beat...
I never lost a file since the picture are not temporarely stored on the HDD until being processed, they are written to the HDD as soon as the shot is taken...
So if you don't have a single picture in your session folder it might be your HDD that got corrupted because of a faulty sector... Or your not looking at the right place...(unlikely).
About spotlight... I would recommend that you disable it... It uses a lot of CPU cycle since it continously scan the HDD for new files and then tag them to make it faster to find them.
But during a photo shot, you want all the PC ressources to be available for pictures related applications (C1 Pro) because creating the pictures files takes a LOT of your PC juice... and you don't want spotlight to scan the file and perhaps increase the chances of corrupting something.
Now... to answer your question... It's strange, never had that (hope I never will)...
Hope you'll find them...0 -
$100 dollars and many hours later all the files are back! thanks to data rescue II ( www.prosofteng.com/products/data_rescue_info.php ) we were able to recover every single file that got trashed. I still dont know why this happened and contacted digital transitions.. a p1 dealer in the city and they didnt know either... Either way.. thanks to this great software we were able to recover all the files. The only problem was that it recovered 40 gigs of information (over 4000 photos) and we needed about 150 of them. The files were scattered all over the place and searching through 4000 took up the better part of the day. Then came color correction. exposure correcting, and cropping..... anyway im just glad we figured everything out.
MY next question is... prevention!
Can you set up phase one to back up every shot taken in a backup drive as the shoot takes place? I am hoping so after going out and buying a 300 gig fw800/fw400/usb2 drive today. Any info on this would be great..0 -
Pretty simple in fact...
When you create a new session, simply point the capture location to your external HDD...
Just make sure that it remains powered on throught out the shoting...0 -
no i mean the laptop hd as well as the external hard drive. I wrote some applescripts but its still not doing what i would like. i want an excact copy on my backup as my local hd and have it be updated as i shoot in real time/..... 0 -
if your external HDD is a Lacie, you can try with their sync/backup tool... with an apple script it might work...
The problem is that it will use a LOT of CPU process cycle and therefore leave not enough ressources for C1 Pro...0
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