Dual screen Labels not working

Kasper van der Spoel

• 2018年12月30日 16:13

Hello everyone,

I have a problem with my dual motor setup and CO1 and this worked on V11 and not on V12
On my second monitor is have the browser screen but in this screen the labels are not showing. And in the menu it doesn't let met turn it on.
But if I put the Viewer on the second screen I can turn the labels on and off. I am using the workspace Dual Screen Big Browser that CO1 has in the software.
So is this a bug, am I missing something or am i doing something wrong? Does anyone have the same problem of have a solution??

gr Kasper

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  Permanently deleted user

  • 2018年12月30日 16:46

  Hi,
  
  Did you go, on your second screen, to View -> Customise Browser -> Labels ? And then save your workspace, of course !!
  Cheers,
  Robert

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  Kasper van der Spoel

  • 2018年12月30日 17:02

  Hello Robert,
  
  yes I did.
  The First Picture is from my second screen (sorry it is in Dutch) But you can see that the labels are not there and also they are grey. So I can't select them.
  
  https://www.dropbox.com/s/7um37elw76huq ... 8.JPG?dl=0
  
  This second image is from my first screen and here you can see that here the labels are normal and I can select and deselect it.
  https://www.dropbox.com/s/04tfi45p45xfl ... 9.JPG?dl=0

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  Paul Steunebrink

  • 2018年12月31日 22:25

  It looks like a bug. I suggest you report it in a support case.

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  Kasper van der Spoel

  • 2019年10月28日 11:55

  Does no one else has this problem?? Because I have asked Phase one 4 time for a solution and I still need to get a reply from them and we are almost 3 or more 'updates' 'older' then when i posted this first post.

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