Ricoh GRD II DNG support?

NN8893232

• 2008年03月27日 23:48

Hi,

I'm in the process of moving over form LR to C1 4 and I'm very happy with the renderings of my Canon dSLRs raws. However, I use a Ricoh GRD II as a sketch book compact in RAW (DNG) and although C14 read the files, the colour is way off, massive magenta colour cast, greens look blue etc.

I assume that since there is no profile for the GRD II, C14 uses the default Adobe DNG profile which is not colour corrected for the GRD II.

So is it possible that Phase One will be creating a profile for the GRD II?

If not, I'm quite happy to create my own. All i need is some pointers to be able to output the DNG as tif with no colour correction and then I can start the profiling process. Assuming I can then add the new profile back in again and assign it correctly.

Guidance appreciated.

Regards

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  NN8893232

  • 2008年04月01日 10:05

  Hi,
  
  Since I've had no replies on this thread, I decided to submit a ticket to Phase One support directly and also got no reply.
  
  Does Phase One have a support team, if, so, its seems pretty thin on the ground, which is a real shame in light of a great product.
  
  I've also found a couple of bugs and will hopefully forward them on, but I don't really like spending my time filling in support tickets to go unanswered.
  
  Ending on a more postive note, i've since created my own set of profiles for the Ricoh GRD II and they work superbly.

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  Paul Steunebrink

  • 2008年04月01日 14:54

  Hi John,
  To set your expectations in perspective, this is a users forum in which other users may reply to your posts. Occasionally, Phase One support staff also responds.
  
  Regarding new raw file support in future release, it is best to submit a feature request which is the same as the support case you already created. I think it also makes sense to reports any bugs you find in a support case. Both will be forwarded to their R&D department.

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  NN8893232

  • 2008年04月01日 17:23

  Thanks Paul,
  
  I did read the posting rules!
  
  My original question was equally a user to user issue (making profiles with C1-4), and I didn't expect someone to reply regarding Ricoh DNG support.
  
  Hence:
  
  a) my initial request in post 1 regarding pointers for profile creation
  b) my 2nd post regarding no reply from support, so where else does one turn?
  
  Thanks for the warm welcome!

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