Media Pro Activation is lost
Hello,
after a reinstallation of Media Pro 1.4.1 a couple of weeks ago I have a problem with the activation. After the reinstallation I activated MP and all was running well. Starting MP again next day the program wanted to be activated again or to be started as a demo. After another successful activation I terminated the program and restarted it. And again I was requested to activate MP. Meanwhile I tried it with deactived UAC under WIN7, I ensured to have read and write access to the relevant folders, I reinstalled MP again. No success. I opened a support case but after a few general advices I currently get no more answer from the support team. Has anyone in tis forum an idea how to solve this problem?
Many thanks,
Roland
after a reinstallation of Media Pro 1.4.1 a couple of weeks ago I have a problem with the activation. After the reinstallation I activated MP and all was running well. Starting MP again next day the program wanted to be activated again or to be started as a demo. After another successful activation I terminated the program and restarted it. And again I was requested to activate MP. Meanwhile I tried it with deactived UAC under WIN7, I ensured to have read and write access to the relevant folders, I reinstalled MP again. No success. I opened a support case but after a few general advices I currently get no more answer from the support team. Has anyone in tis forum an idea how to solve this problem?
Many thanks,
Roland
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Roland,
As your support case is in German it was picked up by our German team.
They have been short staffed lately but should get back to you today.0 -
Hallo,
wir haben unsere Arbeitsplätze auf Windows 7 umgestellt und seitdem habe ich genau das gleiche Problem: Die Aktivierung ist erfolgreich, nach Neustart des Programms geht sie jedoch wieder verloren.
Gibt es zwischenzeitlich eine Lösung, vom Support habe ich auf meine Anfrage leider nichts gehört.0
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