activate v5.02

Bud1

• 2010年02月04日 19:11

Currently using v3.7.9

I tried v5 a few months ago and was not very happy with it. I haven't upgraded camera bodies because if it. I know if I want to upgrade my cameras I'll need to start using it.

I need to activate the software now if I want to try using it again. I tried activating the software but get this message:

"The provided license code is not valid for this version of Capture One.
To continue using Capture One, activate using a valid code or visit the Phase One Online Store to buy a valid license."

Do I need to pay at this point if I want to use v5 or is it supposed to be a free upgrade for pro users?

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  Paul Steunebrink

  • 2010年02月04日 19:15

  A CO3.x Pro license came with 2 free upgrades as far as I know, which means that you should be entitled to upgrade to CO5. You can check your license state at the Phase One web site. Login and go to License Management. Otherwise open a support case or this thread will be seen by PO staff (whatever comes earlier).

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  Drew Altdo

  • 2010年02月06日 20:13

  Paul is correct. If you purchased Capture One 3 PRO then it came with 2 free upgrades (good for 4 PRO and 5 PRO). However if you purchased Capture One Version 1 PRO, you were able to upgrade to 3 PRO but not beyond. This may be the case for you. A support case will clear it up quickly and without question.

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  Bud1

  • 2010年02月08日 06:44

  I started with CAPTURE ONE DSLR VERSION 1.1

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  Drew Altdo

  • 2010年02月09日 19:40

  Bud,
  In that case you started with Capture One LE v. 1.0.
  If that key gave you two free upgrades it would not allow for Capture One 5 to be activated (v. 1 + 2 upgrades = v. 3) . Please purchase the upgrade from the E-Shop.

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