Can't import JPeg's or Tiff images from my desktop.

Stephanie Sifvert

• 2014年12月04日 08:56

Since I installed Capture Pro 8, I'm not able to import any other pictures from my desktop. They are all shown as grey. I have already checked settings and the boxes for allowing to edit Jpegs and Tiff's are already boxed.

I would be so grateful if someone could help.

Best,
Stephanie

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  Paul Steunebrink

  • 2014年12月04日 12:55

  Have updated to CO 8.0.2 already? It might help.
  
  If this does not help, can you tell anything about the origin of the JPEG and TIFF files?

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  Adrian Mesoznik

  • 2014年12月19日 20:29

  I just installed Phase One Express. First time working with a desktop tool. When trying to import an image the software does not see any of the jpegs in my computer. It does see the folders though.
  If I import a session, it sees the jpeg but I get a message that the jpegs are not a valid file and cannot be imported.
  Do I need to change any of the setups, or it only works with RAW?
  
  Thank you,
  
  Adrian
  
  edit: WIN7 64bit

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