"Color Tab" disappears mysteriously?

Mark 3

• 2005年08月26日 12:39

Twice, in the past week, I've been working on a new Session, and the Color Tab just disappears. Does anyone know why this would happen? Below is a screengrab with it missing.

http://www.marktucker.com/temp/colortab.jpg

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• 

  E Michelson

  • 2005年08月26日 15:44

  Hi Mark,
  
  Actually what it looks like is missing is the White Balance Tool. Very strange- never saw this before. I'm curious if you can access the White Balance Tool by pressing the keyboard shortcut option+command+3?
  
  In any event we will trash the preferences and see if that solves the problem
  
  quit capture one.
  delete the file called com.phaseone.application.c1dslr.plist located at ~/Library/Prefernences. ~ means your Home Folder.
  Restart Catpure One. Your toolbars should be reset to default as will all the other application preferences, such as color management, process destinations. etc.
  
  If that doesn't work please open a support case at http://support.phaseone.com
  
  
  Best Regards,
  Eric Michelson

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