Capture 12 Crash

NN636756691252738305UL

• 2019年05月21日 14:32

Hi! i just update my software from 11 to 12 and now eveytime I open the software it crashes! it wont open after at least 5 intents of rebooting my MAC.

What can I do???

Alejandro

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  photo by FA

  • 2019年05月21日 14:48

  Repairing permissions and/or an uninstall and reinstall of the software might help.

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  Permanently deleted user

  • 2019年05月21日 18:42

  Did you save the software in the Applications folder ?
  Did you try to reinstall it ? Did you try a clean (re)install ?
  If you still have troubles, the best way is to open a case at Phase One.

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  Lars Hennings

  • 2019年05月21日 18:56

  EDIT: I only use sessions. May be in your system are the catalogues in this folder!
  
  Hi, there was some other trouble in my system 11 > 12. I stopped C1 and deleted all folders in the main folder Capure One in the hidden library. Most things work then. lars
  
  http://www.larshennings.de/c1.jpeg

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